![Agensi Pekerjaan AC Services Sdn. Bhd.](https://media.trabajo.org/img/noimg.jpg)
Restaurant Supervisor/ Manager
3 weeks ago
Basic Salary RM4000-RM6000 + incentives + transport allowance + OT pay
Location: Southkey Midvalley
Working hours: 6 days, 9 hours per day
**Job Scope**
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
**Job Types**: Full-time, Permanent
**Salary**: RM4,000.00 - RM6,000.00 per month
**Benefits**:
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Tips
- Yearly bonus
**Education**:
- STM/STPM (preferred)
**Experience**:
- Restaurant Management: 2 years (preferred)
Ability to Commute:
- Johor Bahru (required)
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