Supervisor, Banking Services

2 weeks ago

Cyberjaya, Malaysia Genius Brio Sdn Bhd Full time

**Supervisor, Banking Services [APAC]**

**Work Location: Cyberjaya, Malaysia**
**Salary Range: RM4,500 - RM6,900 (with 3-5 years of experiences)**
**Fixed Travelling Allowance: RM750**

**Working Region: APAC | Working hours: 9AM - 6PM**

**Hiring by: May 2024**

**JOB PURPOSE**
- To maintain all **EUCs (End User Computing)** **macros **for the **Hong Kong Operations team** in Malaysia, and ensure compliance with company standards in terms of risk control.
- To quickly identify issues with EUCs when raised by the business lines, and to implement effective solutions immediately.
- Ensure our clients’ transactions on listed derivatives, and equity swap are proceed into our operational systems within the agreed cut-off.
- Perform the matching of our clients’ transactions against the counterparty **(Clearing and Prime brokers) **and manage the resolution of difference.
- Control the accuracy of pricing data inputs including (floating rate fixings, credit spread, forward inflation level, options premium) and proceed the contribution into our valuation platform.
- Perform the valuation of **OTC Derivatives products (Swaps, Options)**.
- Ensure internal and external enquiries are managed on time and with high quality standard.
- Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required).
- Maintain statistics up to date (including daily team checklist update).
- Maintain organizational relationship with Management line.
- Ensure effective resolution of enquiries.
- Assistance in monitoring team's activity to ensure that production requirement are met
- Promote quality of deliverables by motivating, coaching and developing team members.
- Ensure cross training and rotation of duties occurs on a regular basis to increase operational efficiency and reduce operational risk.
- Periodic review of process to refresh understanding of requirements and review for compliance.
- Ensure all processes are documented in the manual and are maintained on an on-going basis.

**KEY RESPONSIBILITIES**

**25% of Application Support**
- Provide first line support to all local teams for **VBA **scripts running in **MS Access, Excel,** **Outlook**. Responsible to troubleshoot issues as they occur and implement fixes in real time.
- Identify opportunities to enhance existing macros to improve efficiency and mitigate risks.
- Take the lead to implement new automated solutions using **VBA, Python, SQL** etc.
- To maintain the inventory of all **EUCs (End User Computing) macros and scripts**, and work with Operational Risk team to ensure all EUCs are aligned to comp any standards.

**25% of Operational Support**
- Support the Banking Services team in their daily activities:

- Perform **OTC pricing** to integrate various data related to different asset classes used as underlying of **OTC Derivatives** and Structured Products.
- Implementation of control to perform qualitative coherence check in order to ensure the proper data are contributed into Kondor+ and the positions of each client portfolio are properly valuate to compute the **NAV and/or the Collateral Margin**.
- Perform ETD trade processing to integrate trade files from Clearing Brokers into a tool called Mega_ETL to send listed options transactions to accounting platform.
- Perform CFD trade processing to integrate trade files from Prime Brokers into a tool called Mega_CFD to send CFD transactions to Kondor+ and accounting platform.
- Inform the client support officer and client about any transaction in difference.
- Provide EMIR Position reconciliation between the listed derivatives positions recognized by the client and the positions reported to DTCC by their Clearing Brokers.

**20% of Relationship and Communication**
- Maintain efficient communication channels with managers, coordinators and team members.
- Timely resolution/escalation of inter-departmental and cross functional queries.
- Ensure collaborative relationship across jurisdictional, functional and cultural boundaries when required for the daily operations.
- Works closely with manager of department to achieve department and organization goals.

**20% of Team Interaction**
- Maintain standards of personal and professional behaviour.
- Take responsibility for personal development and training
- Coach team members as necessary on specific & identified tasks / activities to ensure team efficiency.
- Develops others: Coaches for high performance / Builds future capabilities / Team development.
- Adhere CACEIS’ core standards.

**10% of Participate in Change**
- Lead initiatives in automation using **VBA, Python, SQL** etc.
- Oversee any IT projects that will impact existing scripts.
- Drives to Succeed: Results oriented / Client focused / Competitive.
- Leads with integrity: Trusted / Share information / Accountability.
- Shapes the future: Innovative and strategic / Change agent / Entrepreneurial.
- Seek ways to enhance and improve proces

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