Customer Service Consultant

6 months ago


Kelana Jaya, Malaysia Mercantile Shared Services Sdn Bhd Full time

Responsibilities:

- Managing the collection of outstanding debts from clients via inbound and outbound calls.
- Attempt to negotiate payoff deadlines and collect payment from clients.
- Be able to formulate corresponding solutions for specific overdue reasons.
- Prepare for possible legal proceedings in the future and prepare relevant evidence
- Assist the supervisor to develop various effective information restoration channels, carryout the information restoration work of lost customers, improve the recovery rate, and reduce bad debt losses.

**Salary**: RM1,700.00 - RM2,200.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Job Types**: Full-time, Fresh graduate

Pay: RM1,700.00 - RM2,200.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Commission pay



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