Customer Care Consultant

2 weeks ago


Kuala Lumpur, Malaysia Aisling Consulting Sdn Bhd Full time

Attend to inbound calls in a contact center environment.
- Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction.
- Able to resolve customer queries and issues with an aim to provide a first call resolution.

**Requirements**:

- Fresh Graduate are welcome (Diploma/Degree)
- Can speak English and Mandarin
- Good in communication and able to fulfill a customer needs.
- Fast leaner and able to handle multi-tasking.
- Must be able to work on rotational shift.

**Benefits**:

- Annual Leave, Medical Leave, Hospitalization Leave (as Employment Act)
- EPF, Socso and SIP
- Medical Insurance
- Opportunities for promotion
- Training is provided

**Location**: Petaling Jaya, Selangor

**Job Types**: Full-time, Contract, Fresh graduate
Contract length: 12 months

**Salary**: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- English (preferred)
- Mandarin (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Expected Start Date: 08/07/2023


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