Customer Care Consultant(Customer Services)

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**The Opportunity** Our client is looking for a **Customer Care Consultant** to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care, and Broker teams, as a back office agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will...

__ Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

Job Profile Preview YOODO CUSTOMER CARE Role: YOODO CUSTOMER CARE **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends;...

Job Description **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends; determining process improvements; implementing...

Customer Care Manager, Malaysia The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics....

Job Title**:Customer Care / Service Officer** Company: TechAI Partners Sdn. Bhd. [RWC Sdn. Bhd.] Location: Bangsar South Are you a compassionate, empathetic, and customer-centric individual looking to make a difference in the world of customer service? Join our team as a Customer Care Service Officer at TechAI Partners Sdn Bhd [RWC Sdn Bhd]. We are looking...

The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC is also required to assist customer in their inquiries. Working Location : Plaza Sentral, KL Sentral (Easy Access to Public Transport (LRT/KTM, MRT, Monorail, ERL, Bus and...

The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC is also required to assist customer in their inquiries. Working Location : Plaza Sentral, KL Sentral (Easy Access to Public Transport (LRT/KTM, MRT, Monorail, ERL, Bus and...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

Basic Salary: RM2,100 Location: Bukit Damansara (Near MRT Semantan) Term: 6 months fixed contract Working Hours: 8:00AM - 5:00PM / 1:00PM - 10:00PM Off Days: 2 Days (Rotational Basis) Working Arrangement: Hybrid (WFO + WFH) Job Requirements: - Diploma or equivalent (Bachelor's degree preferred). - Proven experience in customer service, data entry, or...

: The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC is also required to assist customers in their inquiries. REQUIREMENTS:Minimum Qualification - Diploma with 1-year experience or SPM/O-Level with at least 2 years working...

Position responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely feedback, maintain...

Position: Customer Service Consultant (Mandarin & Cantonese Speaker) - WFH Working Schedule: 8AM - 5PM/9AM - 6PM/10AM - 7PM, 5 days a week (Mon-Sun) Location: Office located in KL, will work from office for the first 3-4 months, subsequently WFH. Interview: Assessment + 1 round of interview **Salary**: Total package RM 4500 + sign on bonus RM...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...

Job Purpose Assisting day to day operations of the Bureau and / or home care sections, by taking shift request from clients/hospitals and completing each booking by telephone and on the computer system. You will also speak to staff on an on-going basis, to take availabilities, make changes to information and refer issues such as pay queries to the right...

Proficient in conducting telephone conversations with customers - Efficiently manage and arrange appointments - Coordinate and document meetings effectively - Contribute to the generation of regular reports - Organize and maintain filing system - Manage office supply orders and source new vendors **Job Requirements** - Minimum Qualification : SPM holder -...

DUTIES AND RESPONSIBILITIES:Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistanceEscalated complaints or requests via Service Requests & Trouble TicketsCross-selling of all products and services including all upgrades for product & packagesSpin-gating...

Assist walk-in customers, present, and promote Maxis products and services to existing and prospective customers. - Establish, develop, and maintain positive business and customer relationships. - Responsible for generating leads to acquire new customers. - Actively involved in roadshows, events, and any promotional activities arranged and set by the...

**Customer Service Executive** Samsung Authorized Service Center TRX Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...