Customer Care Consultant

__ Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

Job Profile Preview YOODO CUSTOMER CARE Role: YOODO CUSTOMER CARE **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends;...

Job Description **JOB PURPOSE**: Achieves customer care objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; implementing efficiency and quality of customer-care standards; resolving problems; completing audits; identifying customer care trends; determining process improvements; implementing...

**About Us**: We are established Pet Store at Klang Valley, currently we have 5 outlets named Only Pets and still growing. We’re retailing wide varieties of pet food, pet accessories, pet beauty products, pet clothing, pet healthcare products, small animal’s livestock and personalized pet services. **Position Overview**: We are seeking a dedicated and...

Job Purpose Assisting day to day operations of the Bureau and / or home care sections, by taking shift request from clients/hospitals and completing each booking by telephone and on the computer system. You will also speak to staff on an on-going basis, to take availabilities, make changes to information and refer issues such as pay queries to the right...

**Job Description: - ** - Acting on behalf of the company, understand the company values and always act in a professional manner, using language that aligns with the company. - Strong Customer service skills and communication skill in good manner. - Always keep the environment clean and class - Maintain an orderly workflow according to priorities. - Always...

**Job Highlights**: - International Bank; - Opportunity to grow in an international Banking industry; - Full training provided (1 month); - Attractive salary & benefits; - Located at Wisma Standard Chartered; - Accessible by public transportation ( LRT Bukit Jalil). - Deliver outstanding customer service over the phone promptly, while also fostering...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...

Job Description: - Assist clients in planning and booking their travel itineraries, including flights, accommodations, transportation, and activities. - Handle and follow up pre-payments for all bookings which have been made. - Handle inquiries and resolve issues promptly to enhance the customer experience. - To create booking with supplier, prepare...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details Role - Customer Care Specialist - Mandarin Location - Petaling Jaya Type - Permanent Joining - 31st Aug Interview - Assessment and Online interview Must be fluent in English and Mandarin. Freshers or experienced can apply. Shuttle...

_**Singapore Bank in Malaysia looking for Customer Care Executive**_ - Support Singapore customers - Ensures highest standard of service delivery on personalised phone services to our customers. - Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. - Determine the needs of the...

**Responsibilities**: - **Customer Engagement**: Proactively handle outbound calls to follow up on client status, ensuring a seamless and positive customer experience. - **Professional Excellence**: Execute all responsibilities with the highest level of professionalism, aiming to exceed customer expectations at every touchpoint. - **Issue Resolution**: Show...

We are recruiting multiple roles for our Care Advisor team. **Role Purpose**: Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work,...

**Job Descriptions**: **High Commission pay!** - Perform a wide range of skin treatments for clients such as machine-based facials, basic facials, pigmentation treatment and more. - Provide professional skin analysis to new and existing customers. - Recommend suitable range of treatments & products to clients based on their needs and wants. - Provide...

Proficient in conducting telephone conversations with customers - Efficiently manage and arrange appointments - Coordinate and document meetings effectively - Contribute to the generation of regular reports - Organize and maintain filing system - Manage office supply orders and source new vendors **Job Requirements** - Minimum Qualification : SPM holder -...

**Job description** - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer...

**Job description** - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer...

DUTIES AND RESPONSIBILITIES: - Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance - Escalated complaints or requests via Service Requests & Trouble Tickets - Cross-selling of all products and services including all upgrades for product & packages -...

Attend to inbound calls in a contact center environment. - Able to provide a high service level by interacting with international customers with an aim to achieve maximum customer satisfaction. - Able to resolve customer queries and issues with an aim to provide a first call resolution. **Requirements**: - Fresh Graduate are welcome (Diploma/Degree) - Can...

Oversee daily work activity of assigned team members, proactively deescalating & resolve customer issues. Support training of designated teams in standard policies, procedures, and best practices, ensuring overall delivery of world-class customer service. In parallel manage assigned designated individual operational customer service management workload (%...