Associate, People Operations

7 days ago

Kuala Lumpur, Malaysia Klook Full time

Kuala Lumpur
Full Time

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

About this role

About People & Culture

We’re shooting for the starsand we need the right people to get there. At People and Culture, we find, hire and engage the incredible Klookers who fuel our success. We make Klook a fantastic place to work for our diverse workforce by shaping our culture, cultivating a great employee experience and providing opportunities to learn and explore new skills.

What you'll do

Provide HR operational support for Malaysia local market to manage the entire employee lifecycle - including onboarding, contracts, visas, payroll, benefits, tax, insurance, people movements (job changes/ employee transfers) and offboarding - whilst ensuring local compliance and ensuring a consistent employee experience.

Collaborate with internal stakeholders to provide timely, accurate and appropriate advice on people processes and HR related topics

Responsible for managing and administering the Workday system, ensuring data accuracy, system integrity, and efficient utilization

Champion data integrity and confidentiality, and manage accuracy and maintenance of key employee data. Ensure transactional operations and record maintenance are accurate and efficient by executing or implementing regular quality checks on workflows for proper control and audit measures

Ensure people operation SOPs, business processes and regulatory/compliance requirements are updated and documented

What you'll need

Bachelor’s Degree in Human Resources, Business Administration or other related fields

A minimum of 2-3 year(s) of experience in HR operations

Good knowledge of local labour law

High learning agility, can-do attitude, detail-oriented and a good team player

Strong communication skills (verbal/written) in English is mandatory for liaison with global stakeholders, and the ability to converse in Mandarin will be an advantage.

A proven ability to prioritise, manage time, meet deadlines and work effectively in a fast-paced dynamic environment.

Prior experience and demonstrated proficiency in managing and administering the Workday system would be a strong advantage

Strong excels skills would be an advantage

A start-up attitude - highly collaborative with an entrepreneurial, ‘roll-up-your sleeves’ attitude

Happy to work independently when required

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

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