Supervisor

3 days ago


Balakong, Malaysia Hansal Fresh Full time

RESPONSIBILITIES:
- **Responsibilities**:

- Maintain responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area.
- Ensure that customers are acknowledged and receive a quality service either face to face or over telephone.
- Maintain excellent standards in the store by organizing and arranging the store efficiently.
- Be actively involved in the delivery process and ensure new stocks is available for replenishment on the shop floor before the store opens.
- Continually develop stocks knowledge and promotions throughout the store.
- Process sales, exchanges and refunds efficiently, accurately and quickly in all payment methods
- Follow and engage in the relevant training and development as set by you manager.
- Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone
- Investigate and resolve discrepancies with support from the Manager
- Support the management team following the sale preparation plan to achieve targets sets.
- Maintaining and ensure outlet’s safety, sanitation and hygiene standards are met
- Handle all matters in relation to outlet workers, such as disciplinary issues, worker's attendance, work scheduling, manpower planning, work delegation
- Any other duties as and when assigned by immediate superior and / or management
- Leads and provides guidance to all staff in daily operation
- Plan, review and execute inventory management, control and to make purchases and stocks based on sales volume
- Ensure good housekeeping is maintained throughout all areas in the store.
- Work experience as a cashier preferred
- Experience using POS preferred Hardworking with an enthusiastic & positive attitude

**Working days: 6 days a week (Rest day will follow the schedule)

Interview session will be at Global Wira Sdn Bhd, 16 sierra, Puchong

**Requirements**:

- Previous retail experience
- Basic customer service skills
- Maintain professionalism at work
- Ability to work in a team
- Excellent communication skills
- Good time management skill
- Physically fit, able to commit to work
- Friendly, helpful, confident and engaging personality
- Able to communicate in multi-languages is advantage
- Experience with in retail, customer service
- Maintain good relationships with customers
- Flexibility to work on shifts
- Able to work shifts, public holidays & weekends
- Working at Balakong, Selangor

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM1,900.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal allowance

Schedule:

- Day shift
- Early shift
- Evening shift

Supplemental pay types:

- Overtime pay


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