Customer Service Officer/executive

**Requirements**: 1. Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management. 2. At least 2-3 years of working experience in airfreight forwarding customer service. 3. Familiar with the freight forwarding international commercial terms. 4. Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures,...

**Requirements**: 1. Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management. 2. At least 2-3 years of working experience in airfreight forwarding customer service. 3. Familiar with the freight forwarding international commercial terms. 4. Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures,...

**Warm Customer Reception**: Greet and welcome customers in a professional and friendly manner as they approach the counter. **Building Customer Relations**: Cultivate positive public relations with customers, with a focus on delivering exceptional service. **Wechat and Whatsapp Management**: Answer and refer calls and whatsapp, Wechat promptly, ensuring...

Attends to daily Customer Service operational tasks i.e customers contact point in the mall, resolve customers concerns such as lost and found items. - Attends to Mall campaigns, event redemption, and apps point approver. - Checking on tenants late opening, and early closure. - Must be willing to work on Shifts, Weekends and Public Holidays. **Job Type**:...

OUR PARTNER OF CHOICE FOR A TOTAL TURNKEY AIRPORT HOSPITALITY SOLUTION With a mission to Make Travel Better, Plaza Premium Group is the pioneer, industry leader and the world’s largest provider in airport hospitality service and facilities with an international footprint. We work closely together with airports, airlines and corporate partners to provide...

Requirements:Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management.At least 2-3 years of working experience in airfreight forwarding customer service.Familiar with the freight forwarding international commercial terms.Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures, operational rapport...

OUR PARTNER OF CHOICE FOR A TOTAL TURNKEY AIRPORT HOSPITALITY SOLUTION With a mission to Make Travel Better, Plaza Premium Group is the pioneer, industry leader and the world's largest provider in airport hospitality service and facilities with an international footprint. We work closely together with airports, airlines and corporate partners to provide...

Warm Customer Reception:Greet and welcome customers in a professional and friendly manner as they approach the counter.Building Customer Relations:Cultivate positive public relations with customers, with a focus on delivering exceptional service.Wechat and Whatsapp Management:Answer and refer calls and whatsapp, Wechat promptly, ensuring effective...

Your trusted Malaysia movers & packers providing local & international moving services for homes and office. We provide worldwide relocation and moving services for domestic (Peninsular Malaysia, Sabah, Sarawak & Labuan), long distance, international moves, packing service, acts as international air & sea freight forwarder and land transportation. As...

**Location**: Sepang **Working hours**: 12 Hours shift work (8pm - 8am) Shift pattern 2 on 2 off - Help program to recover any AOG requirement. - Handle customer's demand for aircraft spares part and enquiries. - Follow up/Execute on delivery schedule on the exchange or purchase of components. - Prepare packing list for delivering of units to customer. -...

Scope of Position The TSM is accountable for the anticipation, management and delivery of global coherence of the technical solution, in accordance with Airbus and Regulatory procedures, project cost, quality and lead-time requirements. Key Responsibilities -On-site survey/assessment management and repair anticipation. -Survey, Assessment, Repair and...

Manages one or several of the following activities: **Manage the transport activities**: - Ensure transport management performance, & improvement control. - Implement and control KPIs (performance, cost, quality, environment). - Drive issue solving with a quick & simple alert/escalation process. - Propose and drive local, not disruptive and short term...

Location: SepangWorking hours: 12 Hours shift work (8pm - 8am)Shift pattern 2 on 2 off Help program to recover any AOG requirement. Handle customer's demand for aircraft spares part and enquiries. Follow up/Execute on delivery schedule on the exchange or purchase of components. Prepare packing list for delivering of units to customer. Coordination of all...

About this roleEnsure customer requirements are met timely and complaints resolved amicably.What you will be doingCustomer Service Serve as liaison between the customer and various departments Allocate and process orders and provide delivery information Resolve customer requests, questions and complaints timely Input relevant data into System Liaise and...

As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to customers through various communication channels. As Customer Service...

**About CAE** At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and...

Scope of Position The jobholder is responsible to perform A/C maintenance/modification/repair end to end project management for Asia -Pacific -based operators/lessors in order to improve customer proximity and maintain high service levels for Airbus customers. In addition, the job holder will support on-demand all queries on Asia-Pacific region This position...

Manages one or several of the following activities:Manage the transport activities: Ensure transport management performance, & improvement control. Implement and control KPIs (performance, cost, quality, environment). Drive issue solving with a quick & simple alert/escalation process. Propose and drive local, not disruptive and short term Improvement...

Job Title : Customer Experience Represntative Reports to : Customer Experience Manager Based at : Sepang Job purpose : Customer Experience Representative The Customer Experience Representative will be responsible for to deliver a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the CAE Kuala Lumpur...

As a member of our family-owned business, you will responsible in ensuring customersatisfaction and facilitating smooth interactions between our organization and its clients. Yourprimary responsibility will be to handle inquiries, resolve issues, and provide exceptional supportto customers through various communication channels. As Customer Service...