Lead Product Manager

2 weeks ago

Petaling Jaya, Malaysia Grab Full time

**Job Description**:
**Life at Grab**

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to know the Team**
- Product Managers at Grab focus on identifying our consumer and business problems and are at the intersection of business, design, and engineering. Product Managers have to be technical enough to understand how our underlying products are built and have a keen eye for design.
- **GrabForBusiness **enables corporate employees to book rides, order food, and send parcels and company admins to manage expenses and employee welfare budgets. As a Lead Product Manager at GrabForBusiness, you'll have the opportunity to collaborate with experts in technology, analytics, and business operations to drive the vision and growth of our platform.

**Get to know the Role**
- Shape the overall product vision and roadmap for Grab’s B2B and enterprise product called GrabForBusiness which enables corporate employees to book rides, order food and send parcels and company admins to manage expenses and employee welfare budgets.
- Build a tailored product that caters to the core needs of a consumer segment which may be very different from a daily commuter.
- Collaborate with engineering and design to develop and maintain a prioritized GrabForBusiness product backlog, and execute on delivering meaningful experiences for users.
- Define and communicate product requirements and specifications by thinking creatively and rigorously about how to solve problems that have never been solved before at this scale.
- Ensure collaboration and communication across the company and serve as a primary point of contact for internal stakeholders across nearly all functions in the company - marketing, business development, sales, operations, data science, engineering, content, customer service, payments and IT.
- Collect data, user feedback, and market research, and use that to inform product development.

**The Day-to-Day Activities**
- Lead day-to-day product tempo - planning, roadmap coordination, dependency management, and delivery success
- Enable us to maintain our rapid product delivery tempo - but enable us to deliver improved quality without losing velocity
- Champion transparency, internal communication, and end to end quality
- Evangelize the needs of the corporate customers this includes company admins, employees as well as the sales teams who all interact with the GrabForBusiness product.
- Support the adoption of Agile practices and delivery across Grab
- Develop a Voice of the Customer process to incorporate Operational, Market, and User feedback into our product delivery processes

**The Must-Haves**
- 5+ years of experience as a product manager, ideally with some experience in a consumer facing B2B Software as a Service product.
- Preferably a technical degree, bachelors in computer science, software engineering, information technology, business, finance, economics or related fields
- Experience in leading a company through the Agile transformation process
- Demonstrated success in delivering compelling products in a fast-growing, dynamic, rapidly changing environment
- Excellent written and verbal communication skills
- Strong analytical skills and creative problem solving skills
- Strong discernment, be customer focused, team and results-oriented
- Passionate about the mission of Grab
- Bonus Points: Programming experience, avid Grab user, consumer facing tech experience

**Our Commitment**

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.

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