Sales & Product Team Lead

3 days ago

Subang Jaya, Malaysia DIRECTD RETAIL & WHOLESALE SDN BHD Full time

As the Sales and Product Team Lead, you will be responsible for leading and managing a team of sales and product in a mobile retail company in Malaysia. Your role will involve driving sales growth, managing product portfolios, and ensuring a seamless customer experience. You will collaborate with cross-functional teams, set sales targets, develop product strategies, and provide guidance to achieve business objectives. KPI & KEY RESPONSIBILITIES Team Leadership and Management: KPI: Lead and motivate team of sales and product, providing guidance, coaching and support Key Responsibilities:  Set clear objective, monitor performance and provide regular feedback to team members.  Foster a positive and collaborative work environment, encouraging teamwork and professional growth. Sales Strategy and Growth: KPI: Develop and implement sales strategies to drive revenue growth and achieve sales targets. Key Responsibilities:  Identify market trends, customer needs, and competitor activities to guide sales strategies.  Collaborate with marketing teams to develop promotional campaigns and sales initiatives. Product Management: KPI: Manage the product portfolio, including product selection, pricing and inventory management. Key Responsibilities:  Conduct market research and competitor analysis to identify product opportunities  Collaborate with vendors and suppliers to negotiate pricing, terms and product availability. Sales Performance Monitoring and Analysis: KPI: Establish sales targets, monitor performance, monitor inventory and analyze sales date to identify areas for improvement. Key Responsibilities:  Develop and implement sales performance metrics and reporting mechanisms.  Provide insights and recommendations to optimize sales processes, pricing strategies, and customer acquisition.  Assist in managing store inventory and monitoring stock levels.  Collaborate with the procurement team to ensure timely replenishment.  Support the Operations Store Manager in analyzing product demand and implementing inventory management strategies. Cross-functional Collaboration: KPI: Collaborate with marketing, operations, finance, other departments and external skateholders to align sales and product strategies. Key Responsibilities:  Provide input and support for product launches, marketing campaigns, and operational initiatives.  Foster effective communication and collaboration among teams to achieve common goals.  Build and maintain strong relationships with key clients, vendors, and partners.  Attend industry events and networking opportunities to expand business relationships.  Identify partnership opportunities to drive sales growth and enhance product offerings. Data Analysis and Reporting KPI: Generate accurate and timely reports to support decision-making. Key Responsibilities:  Analyze operational data to identify trends, patterns, and areas for improvement.  Develop and maintain reporting systems and dashboards for key operational metrics.  Provide regular reports and insights to management on operational performance.  Collaborate with other departments to gather and analyze relevant data.  Conduct a comprehensive analysis of the company’s competitors in the market  Identify areas where the company can improve to gain a competitive advantage
Founded in 1999, DirectD continuously provides Malaysian with the smartphones, tablets and accessories all at the best price in the markets. In this rapid growth of mobile technology era, we share our customers passion by working hard to ensure we are able to bring the latest gadgets to our shore and having a wide range of gadgets, ready for the convenient of our customers. Why join us? - Outstanding career development - Open communication culture that encourages direct contact - good working environments and location
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

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