Current jobs related to Customer Service Specialist - Kota Kemuning - SummitNext Technologies Sdn Bhd

  • Customer Service Specialist

    4 months ago

    Kota Kemuning, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

  • Customer Service Specialist

    4 months ago

    Kota Kemuning, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

  • Customer Service Specialist

    3 months ago

    Kota Kemuning, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists (Mandarin Support),** providing unrivalled support to clients within the dynamic...

  • Customer Service

    3 months ago

    Kota Kemuning, Malaysia BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD Full time

    **Job Scopes**: - Responding to customer complaints to achieve high customer satisfaction - Submit customer complaints using the internal system - Provide solutions to customers' complaints - Respond to customer related queries on social media - Provide VIP services to major customers and maintain customer relationships **Requirements**: - SPM and above -...

  • Customer Services

    4 months ago

    Kota Kemuning, Malaysia Avis pioneer logistics Full time

    _**JOB DESCRIPTION WILL LET YOU KNOW DURING INTERVIEW **_ **Salary**: From RM2,500.00 per month Schedule: - Monday to Friday - On call Supplemental pay types: - Commission pay - Overtime pay **Education**: - Diploma/Advanced Diploma (preferred) **Experience**: - Customer Care Specialist: 1 year (preferred) **Language**: - English (preferred) -...

  • Junior Customer Service Executive

    3 months ago

    Kota Kemuning, Malaysia Freight Mark Global Services Sdn Bhd Full time

    Key Requirements: - At least 1 years working experience in freight, forwarding or customer services - Excellent knowledge of domestic and international logistics, documentation processes and procedure, transport, customs, or trade department/function will be an added advantage. - Ability to multi-task and meet tight deadlines. - Able to work independently...

  • Customer Service Specialist

    3 months ago

    Kota Damansara, Malaysia UrbanFox Pte ltd Full time

    We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

  • Customer Service

    4 months ago

    Kota Kemuning, Malaysia BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD Full time

    Responding to customer complaints to achieve high customer satisfaction Submit customer complaints using the internal system - Provide solutions to customers' complaints Respond to customer related queries on social media - Provide VIP services to major customers and maintain customer relationships -...

  • Customer Service Trainer

    3 months ago

    Kota Kemuning, Malaysia MIT ACADEMY SDN BHD Full time

    As a Customer Service Trainer, you'll play a vital role in shaping our customer service team into a well-oiled, empathy-driven machine. You'll be responsible for designing and delivering training programs that equip our representatives with the skills and knowledge they need to provide exceptional service to our customers. **Here's a glimpse of what you'll...

  • Logistics Customer Service

    4 months ago

    Kota Kemuning, Malaysia Agensi Pekerjaan Carriera Talent Resources Sdn Bhd Full time

    **Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. We expedite our provisions in freight services, custom clearance, transportation arrangement, warehouse arrangement, and other wide range of value added logistics...

  • Customer Service Coordinator

    4 months ago

    Kota Kemuning, Malaysia Kit Loong Commercial Tyre Sdn Bhd Full time

    **Responsibilities**: - To execute and control of overall Call Center’s daily operations. - To ensure “Stock Inventory Control” is conducted either daily or weekly. - To ensure the return of casing by Service Providers are done correctly and timely whenever they attend the breakdown services. - To ensure indoor / outdoor 24/7 breakdown service is...

  • Customer Service Beautician

    3 months ago

    Kota Kemuning, Malaysia Peters Radiant Clinic Full time

    We are seeking a well-presented customer service cum beautician to deliver exceptional beauty services to our clients. Your ability to actively listen to clients and offer them the best treatment and services will be crucial. Main responsibilities: - Handle phone calls, liaise and arrange appointments for clients. - Handle client requests and enquiries...

  • Customer Service Executive

    3 months ago

    Kota Kemuning, Malaysia Prisma Laboratory (M) Sdn. Bhd. Full time

    2. Explain to customers the services provided by Prisma Laboratory (M) Sdn Bhd. 3. Receive and process orders on behalf of customers in an efficient and accurate matter after ensuring details are correct, as well as providing order status updates. 4. Create and maintain job/sample tracking and ensure results/reports are out on time. 5. Upload invoices...

  • Customer Service Officer

    3 months ago

    Kota Kemuning, Malaysia Prisma Laboratory (M) Sdn. Bhd. Full time

    Job description - Min Diploma in Business Management or related - Preferably with at least 1 year working experience in customer service role - Good command of Bahasa Malaysia and English (oral and written) - Conversant in other local dialects preferred and would be added advantage - Computer literate (Microsoft office) - Good interpersonal and communication...

  • Logistics Customer Service Executive

    3 months ago

    Kota Kemuning, Malaysia Carriera Academy Full time

    **Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. **Responsibilities**: - Represent company’s clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk,...

  • Logistics Customer Service Executive

    3 months ago

    Kota Kemuning, Malaysia Agensi Pekerjaan Carriera Talent Resources Sdn Bhd Full time

    **Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. **Responsibilities**: - Represent company’s clientele on shipping and logistics matters - Expedite import and export shipment matters. - Expedite break bulk,...

  • Customer Service Specialist

    4 months ago

    Kota Damansara, Malaysia LTS Search Full time

    **Exam Accommodation Specialist** WFH (RM 1,450 BONUS AFTER 6 MONTHS!!!) - Answer calls within management standards, consistently deliver quality call handling and meet established metric goals **Salary**: RM3,300.00 per month Schedule: - Monday to Friday - Rotational shift **Language**: - English (preferred)

  • Export Customer Services Executive

    4 months ago

    Kota Kemuning, Malaysia Freight Mark Global Services Sdn Bhd Full time

    Key Requirements: - At least 2 years working experience in freight, forwarding or customer services - Excellent knowledge of domestic and international logistics, documentation processes and procedure, transport, customs, or trade department/function will be an added advantage. - Ability to multi-task and meet tight deadlines. - Able to work independently...

  • Customer Service Consultant

    3 months ago

    Kota Kemuning, Malaysia Agensi Pekerjaan Carriera Talent Resources Sdn Bhd Full time

    **Company Overview** The company is a B2B logistics platform provider. **Key Responsibilities**: - Conduct comprehensive training sessions for new and existing customers on how to use the logistics software. - Develop and maintain training materials, including user manuals, video tutorials, and FAQs if needed - Provide ongoing support to customers,...

  • Customer Service Specialist

    4 months ago

    Kota Damansara, Malaysia LTS Search Full time

    **Exam Accommodation Specialist** WFH (RM 1,200 BONUS AFTER 6 MONTHS!!!) - Achieve and maintain all key quality and productivity metrics in the performance scorecard - To communicate and participate in team meetings, to share best practice and flag issue to the Team Leader - Continuously identify work process improvements and communicate to Team Leaders and...

Customer Service Specialist

4 months ago

Kota Kemuning, Malaysia SummitNext Technologies Sdn Bhd Full time

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.**

As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation & logistics industry.

**Position**

Customer Service Specialist (Malay English, Work in Office)
- Resolve customer complaints to achieve high customer satisfaction
- Record and submit customer complaints using the internal system according to the provided SOP.
- Provide VIP services to major customers and maintain customer relationships

**Job Requirements**
- SPM and above
- Excellent English and Malay communication skills (written, verbal, listening)
- 1-2 years of BPO experience will be an added advantage.
- Customer-oriented mindset, pleasant interpersonal skills, willing to learn and a team player.
- Proficiency in office software and computer operation
- Ability to work in a fast-paced working environment and work under pressure

**Job Type**
- Full-time, Shift between 9am to 9pm, 5.5 days a week

**Salary**
- Basic RM2300-2700
- Performance KPI (up to RM300 per month)

**Benefits**
- EPF, Socso
- Maternity leave
- Annual Leave, Maternity Leave, Parental Leave, etc
- Opportunities for promotion
- Professional development

**Expected Start Date**:

- Immediately

**Know more about us at**:
**Salary**: RM2,300.00 - RM2,700.00 per month

**Benefits**:

- Parental leave

Ability to commute/relocate:

- Kota Kemuning: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Bahasa (required)
- English (required)