Support Center Analyst

**Jobs Description**: - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting,...

**Job Descriptions: - ** 1) Take customer calls and provide accurate, satisfactory answers to their queries and concerns 2) De-escalate situations involving dissatisfied customers, offering patient assistance and support. 3) Call clients and customers to inform them about the company’s new products, services and policies. 4) Guide callers through...

**Job Description**: The Service Analyst role is part of the IT function's Service Management track. You will provide Service Delivery using ITIL methodology best practices, focusing on Incident, Problem, and Knowledge centered support. You will report to the Process Lead, Specialist, and have the opportunity to work remotely. **Main Responsibilities** -...

The Service Analyst role is part of the IT function's Service Management track. You will provide Service Delivery using ITIL methodology best practices, focusing on Incident, Problem, and Knowledge centered support. You will report to the Process Lead, Specialist, and have the opportunity to work remotely. **Main Responsibilities** - Strong customer service...

Provide Level-2 support of Transaction Banking systems & solutions, e.g. answering queries and troubleshooting functional issues escalated from frontline teams, including Sales, Implementation, Branches and Contact Center, as well as from the customers directly. - Make timely escalation of unresolved issues to the next level, including Business Analyst, IT &...

**The Job** This role will be conducting full lifecycle analysis to include requirements, activities, and design. Data analyst will develop analysis and reporting capabilities. This position also required monitoring performance and quality control plans to identify improvements. **Key Priorities & Challenges**: - Developing and implementing data analyses,...

**JOB PURPOSE** - Carry out Treasury transactions at the GSS level **RESPONSIBILITIES**: **Treasury Operations** - Perform transactions at the GSS level, related to Treasury functions. These include: - Processing of wire payments through SAP - Processing of fund transfers & FX dealings - Payment releases - Monitoring of cash balances - Ensure KPIs and SLAs...

**Position: IT Support level 2 ( Enterprise Support Analyst)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: RM 3500 - RM 4500 ( Open for Negotiation) + Fixed Allowance RM 900 ( Shift allowance + Training allowance)** **Responsibilities**: -...

**Position: IT Support level 2 ( Enterprise Support Analyst)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: RM 3500 - RM 4500 ( Open for Negotiation) + Fixed Allowance RM 900 ( Shift allowance + Training allowance)** **Responsibilities**: -...

**Overview**: **Salary**: 5,000 MYR ~ 6,000 MYR**Industry**: Medical & Healthcare, Manufacturing(Chemicals/Materials), Manufacturing(Other), Utilities- Collaborate with various departments to develop, analyze, and manage annual budgets and forecasts. - Provide financial insights to support strategic decision-making by analyzing trends and variances. -...

**Position OvervI**ew** Under the direction of the Principal Architect, the IT Business Analyst will lead and/or participate in initiatives and projects; and manage the relationship between IT and users. This is a very dynamic environment that promotes continuous improvement and requires constant change. With new and constant projects always in the horizon,...

**Description** - Opportunity to be certified and advance in IBM Integration Bus (also known as WebSphere Message Broker), RedHat JBoss Fuse and etc. Many of our projects push the usage of new software technology adoption and allowing the team to experience Java technology frontier first hand with support and guidance from IBM and RedHat. **Position...

**Position: Enterprise Support (IT Support level 2) (US Market)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: ( Open for Negotiation) + Fixed Allowance RM 900 ( Shift allowance + Training allowance)** **Responsibilities**: - Resolve technical...

**Position: Network Support/IT Support level 2 ( Enterprise Support Analyst)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: RM 3500 - RM 4500 ( Open for Negotiation) + Fixed Allowance RM 900 ( Shift allowance + Training...

**osition: IT Support level 2 ( Enterprise Support Analyst)** **Location: Shah Alam** **Tenure: 2 years contract (Renewable basis)** **Working Hour/ Days: 5 working days (Fixed Night shift 9 pm - 6 am)** **Salary: RM 3500 - RM 4500 ( Open for Negotiation) + Fixed Allowance RM 900 ( Shift allowance + Training allowance)** **Responsibilities**: - Resolve...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

**Job Descriptions** - Assist the Data Analyst with day-to-day tasks related to the used motorcycle retail trade. - Collect and analyze data to provide insights and support decision-making processes. - Help prepare regular reports using statistical techniques. - Support the development and implementation of data collection systems and analytics...

**DaVita Dialysis Center** **Location**: No. 59 & 61, Jalan Ramin 1, Bandar Botanic, 41200 Klang, Selangor. We are currently seeking a compassionate and skilled Staff Nurse to join our team at DaVita Kidney Care. As a Staff Nurse, you will be instrumental in providing specialized nursing care to patients with kidney disease and supporting the management of...

Business Analyst will also coordinate and manage the implementation and/or integration of products or new features for our customers. - Opportunity to be certified and advance in IBM Integration Bus (also known as WebSphere Message Broker), RedHat JBoss Fuse and etc. Many of our projects push the usage of new software technology adoption and allowing the...

Location: MY - Kuala Lumpur - A110 Goodyear Talent Acquisition Representative: Bon Jovi Sinday Sponsorship Available: No Relocation Assistance Available: No **Responsibilities**: - Prepare journal vouchers including insurance, HRDF, Misc AP and all other related to monthly closing process as well as support GBS team to ensure all entries are posted on a...