Avp, Digital Engagement Specialist
6 days ago
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
**About the Department**:
The **Retail **function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.
**Personal Financial Services**
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
**Responsibilities**:
- Ensure stakeholder's projects are on a path to delivering successful and engaging results and a high degree of stakeholders' satisfaction
- Recognize risks, escalate critical issues, and mobilize the Bank's resources to address them.
- Disseminate best practices and global learnings on rapidly deploying and achieving success with AI-based solutions.
- Be a thought partner to the stakeholders, advising them on how to deploy AI-based solutions and achieve the most engaging goals.
- Engage with senior stakeholders at the banks, which is critical for delivery success and expansion of business for the Bank.
- Data-centric/ driven to produce and understand customer behaviour through the user lifecycle - from on boarding to usage and portfolio management;
- Scope new projects, estimate timeline, and develop the "statement of work".
**Job Requirements**:
- Experience as Project Manager/Business Analyst
- 2 years' experience in the delivery of CRM software or with project managers' management
- Cloud projects delivery experience
- 2 years' experience with SQL databases
- Strong analytical and problem-solving skills
- Excellent English (speaking & writing)
- Start-up mentality, self-motivated. Can do spirit.
- High attention to detail
- Ability to work independently and self-management capabilities
- Basic front-end troubleshooting skills
- Chrome debugging, HTML, JavaScript
**Be a part of UOB Family**:
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