Customer Service Agent

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

**Customer Support - Customer Experience Agent** **Responsibility**: Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. Monitor various company communication channels including call center, social media, web enquiries, etc. and respond appropriately in a timely manner. Gather feedback from drivers and passengers,...

**Key responsibilities**: - Fluent in Mandarin and English languages. - Excellent listening and verbal communication skills to accurately convey messages between parties. - Proficient in various interpretation techniques such as simultaneous interpretation - Awareness of cultural nuances and sensitivity to cultural differences to ensure accurate...

**Job description**: - Handle daily operations for both export and import airfreight shipments. - Verification of the completeness and accuracy of all forwarding document - Coordinate the routing of import and export with local and oversea agents. - Liaise with clients and agents with proper HS Codes and duty/tax amount. - Track and trace shipments and...

Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. It has overlapping missions, quality objectives and business purposes. It provides integration of our customer responsiveness, empowerment, planning, process focus, marketing and knowledge management we become less...

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support business performance excellence, KONE...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the monthly Key Performance Indicator (KPI). -...

Providing accurate information and resolving customer issues related to digital banking products and services. - Maintaining a high level of product knowledge to effectively support customer need. - Ensuring timely and accurate documentation of all customer interactions in the company's CRM system. - To meet the monthly Key Performance Indicator (KPI). -...

Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. It has overlapping missions, quality objectives and business purposes. It provides integration of our customer responsiveness, empowerment, planning, process focus, marketing and knowledge management we become less...

Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. - To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task. - To arrange with trucking department for collection/deliveries of Export/Import shipments....

Job Responsibilities: - Drive customer vehicles to and from service lane, service stalls, and parking lot as needed. - Control service traffic flow. Job Requirements: - Valid driver's license and clean driving record - A team player **Job Types**: Full-time, Permanent **Benefits**: - Free parking - Health insurance - Meal provided Schedule: - Day...

**Global Market Index Limited (GMI UK)** is a leading provider of financial services, specializing in online trading and investment solutions. With a global presence, we offer cutting-edge trading platforms and a wide range of financial products to our clients worldwide. We are seeking a dedicated and enthusiastic **Thai-speaking Customer Service...

**Millennium Technology Services (MTS),** headquartered in Singapore, is a global provider of world-class business solutions and IT services. With a strong focus on serving multinational corporations, MTS caters to over 90 Fortune 500 clients across the globe. Our commitment extends to 15 countries, where we operate through 24 business entities. While our...

To provide customer service support to all customers and endeavor to deliver excellent service and make every encounter with a delightful one for our customers. **Job Descriptions**: - Handle all outbound tasks via phone with utmost professionalism and ensure high quality customer service is provided at all times. - Update our internal CS Systems with...

Job Descriptions: - Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem ; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Identifying and assessing clients need to ensure service excellence - Continuously...

Key Objectives of Position: As a Lenovo Managed Service Desk Supervisor, you are one of the key pillars in providing support services for our Managed Service customers. Being skilled in Lenovo Systems, procedures, and operations, you will be responsible to drive customer support Service Level Agreement (SLA) primarily in Indonesia & South East Asia markets....

**Job Scope**: 1)To answer call 2)To check incoming fax and proceed for further action 3)to issue and print Delivery order 4)to liaise with logistic to make sure smooth delivery 5)To assist other matter requires by Business Manager and other colleagues **Job Requirement**: Experience in using Microsoft excel/ word Strong attention to details and detail...

**Get to know the Role**: - Own the customer issue resolution end-to-end; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers **The day-to-day activities**: - Provide 1st level investigation and timely escalations as required to respective teams to ensure proper root cause...