Gaming Support Advisor

**Location**: KL Sentral - Address players' in-game inquiries and provide effective solutions. - Resolve complaints, suggestions, and consultations related to the game. - Engage with players to collect feedback and enhance their overall satisfaction. - Monitor and report any game anomalies or issues. - Work closely with technical teams to resolve issues...

**Location**: KL Sentral - Address players' in-game inquiries and provide effective solutions. - Resolve complaints, suggestions, and consultations related to the game. - Engage with players to collect feedback and enhance their overall satisfaction. - Monitor and report any game anomalies or issues. - Work closely with technical teams to resolve issues...

As a Gaming Support Representative, your primary responsibility will be to provide exceptional customer support to our Mandarin-speaking players. You will be the first point of contact for players who require assistance, troubleshooting, or information regarding our games, platform, or services. Your goal is to deliver prompt and efficient solutions to...

**Location: KL Sentral** - Respond to players' in-game inquiries and provide solutions to their issues. - Address and resolve complaints, suggestions, and consultations related to the game. - Engage with players to gather feedback and improve their satisfaction. - Monitor and report any game anomalies or issues. - Collaborate with technical teams to resolve...

**Location**: KL Sentral - Address players' in-game inquiries and provide effective solutions. - Resolve complaints, suggestions, and consultations related to the game. - Engage with players to collect feedback and enhance their overall satisfaction. - Monitor and report any game anomalies or issues. - Work closely with technical teams to resolve issues...

**Essential Functions/Core Responsibilities**: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns;...

Preferred Thai Speaker Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers’...

**Role**: As a Content Moderator - Gaming, you will play a crucial role in maintaining a safe, positive, and engaging online gaming environment for our players. You will be responsible for monitoring and moderating user-generated content, ensuring compliance with our community guidelines and terms of service. **Responsibilities**: - **Content...

**Role**: As a Content Moderator - Gaming, you will play a crucial role in maintaining a safe, positive, and engaging online gaming environment for our Vietnamese-speaking community. You will review user-generated content, such as text chat, voice chat, and user-created content, to ensure compliance with our community guidelines and terms of...

**Objectives of this Role** - Oversee the art department by hiring, training, assigning, scheduling, and mentoring staff - Establish art department standards for production, productivity, quality, and client service - Ensure team adheres to current processes, identifying opportunities for continuous improvement, and proposing and creating processes and tools...

**DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

_**Location : KL Sentral (Nearby LRT KL Sentral)**_ - **Type : Permanent**_ - **Working Hour : 9am to 6pm**_ - **Working Days: Monday to Sunday (Rotational working days) 5 days per week 2 days off**_ **Role & Responsibilities**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build...

Client’s...

**DUTIES AND RESPONSIBILITIES**: - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry...

**Your Responsibilities** - Accountable for closing customer inquiries regarding company products/services, customer's accounts and provide additional clarifications as requested by customers - Responsible for adding/updating/reviewing rich media functionality in Ads - Creates layout templates, gallery uploads, component testing, functionalities testing,...

**Requirement**: - Minimum Diploma holder - Fresh grad in technical background or at least 1 year CS experience - Contract may be extended - Nigh shift allowance - EPF, SOCSO included - MUST HAVE EXCELENT SPEAK,READ & WRITE IN ENGLISH **Job Description: -** - will Handle US or Canada or European demographic - Experience (Gamer or support agent) and...

**DUTIES AND RESPONSIBILITIES**: - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes - Ensure all SLAs are met accordingly - Demonstrate a strong customer...

_**Location**:_based in KL Sentral_ - **Working hour**:_9am - 6pm (rotational week off)_ **Job Profile Summary** The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems...

**" Exciting Opportunity in KL Sentral, Malaysia! "** **We're looking for talented individuals to join our team as Social Media Chat Support Specialists (Mandarin + English)!** - **Position: Advisor I, Customer Service ( Local Mandarin )**: - **Working Location**:Prima 1, Block3507, Jalan Teknokrat 5, 63000 Cyberjaya, Selangor, Malaysia. - **Working...

Provide excellent customer service - Be pro-active in achieving sales targets and support operation activities - Minimum SPM level and equivalent; - Fresh graduate with no experience is encouraged to apply - Able to work on shift hours, on public holidays and/or weekends **Job Type**: Contract Pay: From RM1,500.00 per month Schedule: - Afternoon shift -...