Chief Cook

6 months ago

Kuala Lumpur, Malaysia Boat Noodle Sdn Bhd Full time

**Roles & Responsibilities**:
**Training and Deployment - Basic Kitchen Training, Refreshment Training**:
a) To conduct Kitchen Training to new employee at visited outlet-Monthly planner focus on critical outlet. (To plan on yearly calendar with OM).

b) To conduct Kitchen Refreshment Training based on request by OM.

c) To carry out promotional training and assessment as planned by Academy.

d) To conduct how to use equipment and how to clean and maintain the kitchen equipment. e) To carry out monthly kitchen staff competency audit.

f) To motivate the staff, follow the hygiene practice and personal hygiene by working together.

g) To share training report and crew progress to HOR/DC and OM via Regional chef daily journal

**Others Training Related to Kitchen Management**:
a) Food Hygiene Training

b) Operations Excellent Check Training (how to carry out the daily food safety audit)

c) Inventory Management

d) Ordering Management and usage per thousand

e) Defrost Projection planning training.

f) Station Training and assessment

g) Kitchen department grant chart (advance course)

**Grand menu and Seasonal Promotion**:
a) To improve speed and accuracy of training

b) To conduct training for OM

**Career Advancement Program (CAP)**:
a) Develop Senior Cook and Kitchen Leader based on CAP procedure.

b) Assist OM and DM in identifying talents.

**New outlet opening**:
a) To assist assign outlet opening based on New Opening Kit. To plan, prepared and conduct necessary training and training tools for new opening outlet.

b) To back up new outlet opening at least 3 days after opening date.

c) To submit Opening outlet report within 2 weeks after outlet opening.

**Audit**:
a) Carry out visitation audit on:
**- Kitchen staff competency**

**- Kitchen food quality**

**- Kitchen food safety and cleanliness**

**- Production yield and stock**

**- Food presentation**

**Operations Improvement**:
a) Carry out one Kitchen OIP half yearly to improve customer experience.

b) Improvement of the outlet layout process flow-recommendation and suggestion to Operations Manager

**Add On**:
a) Ensure total customer experience.

b) Check with customer satisfaction of the service and products and service during outlet visitation.

c) Reporting to superiors on a regular basis on overall area and challenges in their area. Suggest and execute solid action plan in managing situation.

d) Perform any other special task and project that has been assigned to you by superior within time line.

e) Compliance with Standard Operation Procedure to protect brand and company image.

f) Ensure company’s standard hygiene, cleanness, service, and product quality with Halal compliance.

g) Deliver a consistent quality product by ensure that staff avoid wastage of Kitchen food and beverage items aim at maximizing sales and revenues by training staff to upsell.

h) Motivating and supporting Restaurant Team with specific issues such as staffing, Stock Management, Kitchen Management, Cash management, Quality management restaurant ambience and other ongoing challenges.

i) Implement balance between respective departments to achieve the best bottom line achievement.

j) Present a positive position and attitude to provide leadership to staff to attain desired results.

k) Ensure all information is timely and properly communicated to all of the outlet team.

l) Manage the Cost of goods by improving the wastage, product yield, and inventory management.

**Skills & Specifications**

a) Physical Strength & Physical Stamina

b) Attention to Detail

c) Ability to Multitask

d) Written and Verbal Communication

e) Customer Service Skills

f) Interpersonal Communication

g) Teamwork h) Ability to Work Under Pressure

i) Positive Attitude

**Requirements**:
1. SPM, Diploma or equivalent

2. Effective communication and customer service skills

3. Readily adjust schedule, tasks, and priorities when necessary to meet business need.

**Salary**: RM6,000.00 - RM7,500.00 per month

**Benefits**:

- Additional leave
- Parental leave

Schedule:

- Rotational shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

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