Call Center Consultant

**Job Descriptions: - ** 1) Take customer calls and provide accurate, satisfactory answers to their queries and concerns 2) De-escalate situations involving dissatisfied customers, offering patient assistance and support. 3) Call clients and customers to inform them about the company’s new products, services and policies. 4) Guide callers through...

**Jobs Description**: - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting,...

1. Perform the day-to-day activities of Service desk 2. Answering incoming calls Inquiries, job status, exchange, spare part or any inquiries about product 3. Complaint Create report - Assist customer solve their complaints (products and services) 5. Net promoter score - Call customer to get feedback of our services and product 6. To liaise effectively...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting, navigating the company...

**Working Hours**: - Tuesday until Friday (9.00am - 6.00pm) - Saturday (8.30am - 5.30pm) - Receiving and placing customer service telephone call - Maintaining solid customer relationship by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service...

**Working Hours**: - Tuesday until Friday (9.00am - 6.00pm) - Saturday (8.30am - 5.30pm) - Receiving and placing customer service telephone call - Maintaining solid customer relationship by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service...

**Working Hours**: - Tuesday until Friday (9.00am - 6.00pm) - Saturday (8.30am - 5.30pm) - Receiving and placing customer service telephone call - Maintaining solid customer relationship by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service...

**Working Hours**: - Tuesday until Friday (9.00am - 6.00pm) - Saturday (8.30am - 5.30pm) - Receiving and placing customer service telephone call - Maintaining solid customer relationship by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service...

A leading of Medical Industry is seeking an experience in **Customer Service Executive - Call Center** at Bukit Jelutong. **Highlights**: - Career opportunities for fresh graduates!! - Attractive remuneration package **Requirements**: - Malaysian with age below 35 years - Willingness to work late/on shift as or when required - Able to communicate well in...

**Job Requirement**: - Comfortable to work under pressure and meet critical deadlines. - Good communication skills in English, Malay language for spoken. Tamil is an added advantage - Good communication skills - Can be working as a team to achieve the required KPI element - Do a survey question to our customer and record the feedback - 3 Months Contract...

**Responsibilities: - ** - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have...

**PROFESSIONAL CAREER THAT CAN GENERATE FIVE-FIGURE INCOME PER MONTH ON A PART-TIME AND FULL-TIME BASIS** Join our REAL ESTATE AGENCY at NILAI HARTA CONSULTANT SDN BHD (Shah Alam VE(1)0134) which has been operating for nearly 20 years and has 8 branches. We are looking for 20 POTENTIAL Professional Real Estate Consultants throughout Malaysia, especially in...

Dear Malaysians, We at Celebrity Fitness are looking to offer you the exciting opportunity to join us as a Membership Consultant! If you are looking for a fun filled learning experience, awesome working environment and attractive salary this is the career for you! We are currently offering immediate hiring positions therefore do not hesitate to call /...

Smart Tech Tank Sdn. Bhd. is a big data company that uses consultative approach on solving real-world business and operational challenges with the best possible technology and transformative business processes. We have assembled a team that has vast experience in developing technology-based solutions and products. Our main goal is to do things right,...

1. After-Sales Service - Responsible for making outbound calls to/for reminding customers on subscription renewals, customer service follow-ups and other related matters to increase repeat purchase rate. - Responsible for achieving customer success targets set by the company. - Deliver fast response and consistent service to maintain close relationships with...

**DaVita Dialysis Center** **Location**: No. 59 & 61, Jalan Ramin 1, Bandar Botanic, 41200 Klang, Selangor. We are currently seeking a compassionate and skilled Staff Nurse to join our team at DaVita Kidney Care. As a Staff Nurse, you will be instrumental in providing specialized nursing care to patients with kidney disease and supporting the management of...

The Job 2. Assist with customer inquiries and request promptly, accurately and professional 3. Resolve customer complaints tactfully and follow up to ensure resolution. 4. maintain amicable working relationship with the team and different department of the company 6. Must able to communicate and written in english and malay is must Part-time hours: 40...

Troubleshoot and problem solve customer queries independently â— - Gather customer's requirements and escalate to Engineers for further troubleshooting when require â— - Prompt and consistent follow up to both customers and internal team issues is are closed and resolved â— - Ticket management via CRM system â— - Experience in the customer...

**Job Requirement**: - At least 1 year(s) of working experience in the related field is required for this position. - Customer service experience is an added advantage - Able to communicate effectively and clearly to customers and the servicing team. - Able to write effectively and clearly to customers and the servicing team. **Responsibility**: -...

**Responsibilities** - Interacting with potential customers to ascertain their requirements. - Liaising between the customer after the products or service has been sold, to ensure that customer satisfaction is maintained. - To focus and able achieving personal monthly sales targets. - Remain knowledgeable on products offered and discuss available...