Call Center Agent

**Jobs Description**: - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting,...

**Job Descriptions: - ** 1) Take customer calls and provide accurate, satisfactory answers to their queries and concerns 2) De-escalate situations involving dissatisfied customers, offering patient assistance and support. 3) Call clients and customers to inform them about the company’s new products, services and policies. 4) Guide callers through...

**Call Center Consultant (12 months contract)** **Basic: RM1800 to RM2000 + Allowance** Venue: Shah Alam, Selangor 5 working days / week Working hours**:Rotating shift** (Earliest shift STARTS at 6.30 am, Latest shift ENDS at 2.00 am) (9 hours shift) Our client is a leading and trusted digital connectivity and services company, empowering societies and...

1. Perform the day-to-day activities of Service desk 2. Answering incoming calls Inquiries, job status, exchange, spare part or any inquiries about product 3. Complaint Create report - Assist customer solve their complaints (products and services) 5. Net promoter score - Call customer to get feedback of our services and product 6. To liaise effectively...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting, navigating the company...

A Care Line Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A Care Line Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls accurately and courteously - Records and...

1. Answer, screen and forward incoming phone calls. 2. Responsible for taking bookings and giving information. 3. Communicate with guest ,bookers ,travel agents and inter - department colleagues on room reservation related matters ,i.e room requirements, special request ,billing instructions ,payment collection etc. **Salary**: RM1,500.00 - RM2,500.00 per...

**Working Hours**: - Tuesday until Friday (9.00am - 6.00pm) - Saturday (8.30am - 5.30pm) - Receiving and placing customer service telephone call - Maintaining solid customer relationship by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service...

**Working Hours**: - Tuesday until Friday (9.00am - 6.00pm) - Saturday (8.30am - 5.30pm) - Receiving and placing customer service telephone call - Maintaining solid customer relationship by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service...

**Working Hours**: - Tuesday until Friday (9.00am - 6.00pm) - Saturday (8.30am - 5.30pm) - Receiving and placing customer service telephone call - Maintaining solid customer relationship by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service...

**Working Hours**: - Tuesday until Friday (9.00am - 6.00pm) - Saturday (8.30am - 5.30pm) - Receiving and placing customer service telephone call - Maintaining solid customer relationship by handling questions and concerns with speed and professionalism - Resolving customer complaints, managing database records, drafting status reports on customer service...

A leading of Medical Industry is seeking an experience in **Customer Service Executive - Call Center** at Bukit Jelutong. **Highlights**: - Career opportunities for fresh graduates!! - Attractive remuneration package **Requirements**: - Malaysian with age below 35 years - Willingness to work late/on shift as or when required - Able to communicate well in...

**Job Requirement**: - Comfortable to work under pressure and meet critical deadlines. - Good communication skills in English, Malay language for spoken. Tamil is an added advantage - Good communication skills - Can be working as a team to achieve the required KPI element - Do a survey question to our customer and record the feedback - 3 Months Contract...

**Responsibilities: - ** - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

Lapasar is a B2B Wholesale Platform. In 2020 the B2B platform was extended to serve Mom and Pop stores, whereby shops order their supplies (e.g., Milo, Nescafe, Red Bull, etc) via our App/platform. Today, the FMCG Wholesale Segment is the key pillar of Lapasar’s business and growth. We aim to onboard 100,000+ Mom and Pop Stores and restaurants across...

**DaVita Dialysis Center** **Location**: No. 59 & 61, Jalan Ramin 1, Bandar Botanic, 41200 Klang, Selangor. We are currently seeking a compassionate and skilled Staff Nurse to join our team at DaVita Kidney Care. As a Staff Nurse, you will be instrumental in providing specialized nursing care to patients with kidney disease and supporting the management of...

COOK - Malaysian/ Western Cuisine Location: Shah Alam (Government Agency Cafeteria) ROLES: - Cook for the central kitchen in a cafeteria - Familiar with Malay and Western cuisines - Perform budget **REQUIREMENTS**: - Fresh graduate or min 1 year experience - Willing to learn - Has a Passion for cooking - Good working attitude - Hardworking **Job...

QUALIFICATIONS: - Female - 21 - 30 years old - Minimum Diploma - Full time - Internship are welcome Male & Female (1) Greet customers, attend to them, take in orders from them, run the customers’ jobs/tasks. (2) Operate document services machines such as the binding machine, laminator, rotary trimmer, heavy-duty stapler and punch, etc. (3) Operate copy...

Sales for Agent & Wholesale (Convert new agents & serve existing agents) - Market the products and services of the Company to potential customers / agents / reseller / wholesaler - Find potential agents / sales rep - Handling incoming queries and building good client relationships. - Execute activities/processes necessary in the facilitation of sales and...