Customer Service Agent

-Ensure that team addresses customer inquiries and concerns promptly and professionally via phone, email and live chat. -To coordinate with Overseas agent on the shipment consolidation by Air & Ocean. -To coordinate with Operations department to ensure clients shipments arrive and are delivered on time. -Responsible and resolve for customers’ queries...

**A. JOB SUMMARY** The Customer Service Executive will be handling customer booking processes with space approval from Principle, Good knowledge in handling shipping documentation such a booking arrangement, Bill of Loading, receipts, certificates and etc **B. DUTIES AND RESPONSIBILITIES** - Process new and revised booking confirmations to customer -...

Assist in handling export & import documentation - Handling documentation with proper procedures of import and export - Attend customer & overseas agent inquiries timely & accordingly - Understand customer requirements, resolve issues, and provide appropriate solutions to customer satisfaction - Monitor shipment status and proactively update customers on any...

**Company Overview** The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters. We expedite our provisions in freight services, custom clearance, transportation arrangement, warehouse arrangement, and other wide range of value added logistics...

The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

1) Dealing with local & overseas customers for import shipments. 2) Dealing with Oversea agent for export and import shipments. 3) Dealing with shipping companies on Booking arrangements. 4) Data key-in to Systems (In-house system, Carrier system, agent system). 5) Liaising with authorities for all import documentations. 6) Arranging and ensuring...

**Responsibility** Miqos Sdn. Bhd. is a Distributor and F&B Company. Provides bakery food and snacks such as Scone and others. The Customer Service Representative (CSR) is responsible for reviewing and entering all jobs relating to the Miqos Sdn. Bhd. business. Answering incoming calls from customers, service agents and stores in a professional and...

1) Dealing with local & overseas customers for import shipments. 2) Dealing with Oversea agent for export and import shipments. 3) Dealing with shipping companies on Booking arrangements. 4) Data key-in to Systems (In-house system, Carrier system, agent system). 5) Liaising with authorities for all import documentations. 6) Arranging and ensuring...

The **Customer Service Assistant or Executive,** whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints. **Key...

Front Desk Agent With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts,...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

**Freight Mark Global Services Sdn.Bhd **was incorporated in 2009 as a freight forwarder and customs broker. Over the years, we have acquired the capability and experience to provide support to domestic and international logistics needs via road, rail, air, and sea transport. We are looking for talents which is executive and team leader that have experience...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

**The Company** We are partnering with one of the top-ranking logistics service providers who has extensive global presence that offers comprehensive logistics solutions. **The Ocean Freight Customer Service Executive will be responsible for**: - Ensure smooth and timely freight process flow and meet client requirements. - Coordinate daily ocean export...

**Job Title: Customer Service & Admin Assistant - Worldtree Property** Location: Shah Alam Type: Full-time Working Hours: Mon to Fri 9am - 6pm Sat 9am - 1pm **Salary**: RM1,500 Monthly, (competitive compensation package) **Job Description**: Join our dynamic property team as a Cold Calling Agent and play a crucial role in expanding our market reach....

_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM4,000**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonuses, Monthly Allowances, Company Trips and Events etc. - Working Hours: Monday-Friday: 8.45am-6pm - Working Location**:Setia Alam** **_**_ - *_* Our client, a reputable...

_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM3,500**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonuses, Monthly Allowances, Company Trips and Events etc. - Working Hours: Monday-Friday: 8.45am-6pm - Working Location**:Setia Alam** **_**_ - *_* Our client, a reputable...

Handle daily operations for shipment including documentation. - To Correspondence with shipper/consignee & agent for new shipment - Monitor closely the progress of work orders from place booking to release booking and keep the customers informed regularly. - Communicate with the shipper for sailing schedule, booking confirmation, and other related...

**Position **:Interior Design Sale Agent **Comission**: 2% From the sale contribution **Working Days & Hours**: Flexible **Office Location**: NO 2, 4 & 6, JALAN PEGAGA A U12/A SEKSYEN U12, Desa Alam, 40170 Shah Alam, Selangor **Job Scope**: - Generate leads through various channels, including networking, referrals, and cold calling. - Conduct market...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...