Quality Analyst- Japanese Speaker

**JOB DESCRIPTION**: - Conducts quality reviews to evaluate quality performance and increase customer satisfaction - Prepare quality stats/insights reporting to help the COE and/or BPO improve and grow - Facilitate calibration/alignment sessions to ensure quality review accuracy and consistency between all key stakeholders - Perform root cause analysis and...

Role: Quality Analyst - Japanese (Native Japanese) Location: Bangkok, Thailand. **Salary**: Maximum 75,000 - 80,000 THB Language: Native Japanese + English Joining Date: ASAP Headcount: 5 Work hours : Rotational shift schedule which changes every 2 months. Timings - 7.30am-4.30pm / 1.30pm-10.30pm / 10.30pm-7.30am Education: Bachelor's degree...

Vacancy: - Chat Support - Japanese Location: Kuala Lumpur, Malaysia (We can accept native Japanese or Local Malaysian Japanese Speaker) **Salary**: With Exp: Total Package RM 8100 Language: Japanese + English Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 5 Min Requirements: - Degree - No CS experience - Diploma - 1 year CS...

**JOB DESCRIPTION**: - Prepare quality stats/insights reporting to help the COE and/or BPO improve and grow. - Facilitate calibration/alignment sessions to ensure quality review accuracy and consistency between all key stakeholders. - Prepare daily/weekly/monthly reporting for LOBs to track and trend quality issues. **REQUIREMENTS**: - Fresher’s or 6...

**Financial Analyst - Japanese Speaker (Fresh grad)** **KEY RESPONSIBILITIES**: - Responsible for the functions of Accounts Payable -Vendor Invoice. - Complete the monthly closing in a timely and efficient manner. - Ensure compliance of SSC processes and procedures. - Enters Supplier Invoices, Credit Notes and Staff Claims from Country and Sites. Ensures...

The Chat Support Representative - Japanese Speaker in a Business Process Outsourcing (BPO) environment is responsible for providing exceptional customer support through chat channels. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction, all in Japanese. The representative will work closely with team members to...

**Position: Digital Data Reviewer (Japanese Speaker)** **Location: Bangsar south** **Responsibilities**: The Content Review Associate will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment. The role coordinates with internal and external decision makers to support the mission...

Position**:Customer Service - Japanese Speaker** Salary**:RM 6,000 - RM10,000** Working hours**:8 hour shift, 24/7 rotational (Mon-Sun)** Location**:Kuala Lumpur / Selangor** 1. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 2. Maintains customer records by updating...

**Job ID** **23052** **Position Title** - Credit Analyst-Bank Officer **Industry** - Banking and Financial Service - Credit Analyst- CDD Customer due diligence - Work in the team with Corporate Baking Relationship Manager (RM) - Back up for RMs client follow up if RM is out of office **Salary** - 4750~6000 (RM) **Location** - Kuala...

**仕事内容**: ROLE : Quality Analyst cum Trainer Rotational shifts Role & Responsibilities: I. Trainer - Under the guidance of the class Trainer and supervision of the local Training Manager, the Program Ready Trainer will facilitate the training of classes as required - Present training materials through classroom learning, hands on demonstrations,...

Join a dynamic global medical technology company and play a crucial role in an exciting migration project. As the representative in the Japanese market, you'll have the opportunity to showcase your independence and engage in decision-making processes. **Responsibilities** - Translate business needs into data requirements - Gather reporting requirements from...

Join our mission to protect, serve, and secureNezda Malaysia is currently looking for a Fraud Analyst – Japanese.Qualifications:Must be a bachelor's degree holderMust be located in MalaysiaMust be fluent in Japanese and English language, both written and verbalMust have experience in e-commerce, payments or risk-related industry with either traditional and...

**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:Telecom / ISP **Process**:Voice **Functional Area**:Any Other **Work Mode**:NA Key Skills: CRM (Customer relationship Management) Customer Relations Customer Service Customer Management customer service analyst Customer oriented Customer service advisor Customer Acquisition Customer Care...

**An MNC Providing Medical & Security Risk Management Services (Kuala Lumpur)** The role is a sole contributor, responsible for developing the company’s business with Japanese companies in the South East Asia region. **Required**: A Native Japanese speaker already based in Malaysia or a Malaysian with fluent communication skills in formal Japanese...

**Role**:Associate/Sr. Associate -(NonTechnical) **Timings**:Shifting Schedule (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Customer Service Japanese language Mandarin Cantonese Thai Korean Language - **Job Scope**: - Review...

Working hours: Mon - Fri (8:30 16 :30 (Lunch break from 12:30 13:30) **Location**: Chulan Tower, KL **Requirements for the position of Re search Assistant Director** (2) Amend the English translation of the organization's annual survey report and joint annual survey report. (3) Review outsourced reports to screen for data /factual errors, etc. (4)...

Vacancy: - Chat Support - (Vietnamese+ Japanese Speaker) (JLPT N1/N2 certification) Location: Kuala Lumpur, Malaysia **Salary**: With Exp: from RM8600 (Basic) + RM1000 (Complexity Allowance) + RM200 (Housing Allowance) Language: Japanese + Vietnamese) Profile: Chat Support Timings: Rotational Shifts (24*7) Headcount: 3 Min Requirements: - Degree - No...

**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **BAT **DIGITAL BUSINESS SOLUTION **IS LOOKING FOR A**N EMPLOYEE SERVICES SPECIALIST - JAPANESE SPEAKER **SENIORITY LEVEL**:Entry...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Call Center Customer Service Japanese language english Call Centre skills customer support Proficient in English Strong English Communication...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Japanese language Japenese Customer Care customer support - Exciting Opportunity for Japanese Speakers in Malaysia! Join our...