Customer Operations Manager

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer’s...

We are seeking an experienced Customer Onboarding Manager responsible for coordinating and managing theonboarding process for new customers, ensuring their smooth and swift integration with our products or services. Thisrole involves close collaboration with sales, customer support, and other relevant teams to deliver an outstandingcustomer...

**Human Resources Management**: - Establish effective communication and collaboration with HQ HR ensures that all the HR practices at local level align with the broader organizational strategies and goals. By relaying important information, feedback, and local insights to HQ, the HR Manager should adapt HQ strategies to fit the local context, ensuring that...

About Us:At BID Operations, we are passionate about supporting our clients in their journey toward success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our...

Are you prepared to step into a key role that merges language proficiency with operational excellence? BID Operations is in search of a Back Office Associate proficient in both Mandarin and English to contribute to our esteemed operations. As a Back Office Associate, your role will be pivotal in ensuring impeccable client support and operational efficacy....

Are you a visionary creative, and passionate about leading dynamic design teams and ensuring project excellence? We have the perfect opportunity for you! As our Senior Creative Designer / Project Manager, you will be leading the team at the forefront of innovation, collaborating closely with head office management to shape overall design strategies. Your Key...

**Company Overview**: BID Operations is a trusted partner in providing comprehensive technology, customer services, accounting & operations, and risk & compliance services to support our client's business growth. Our relentless focus on streamlining and simplifying processes ensures we meet our client's needs with exceptional efficiency. As a leading company...

Are you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear from...

Are you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Coordinator to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear...

Are you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Coordinator to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear...

The Customer Service Operations Manager is responsible for overseeing all customer service operations for our BPO client accounts. This includes managing a team of customer service representatives, ensuring operational efficiency, maintaining high quality standards, and meeting client performance metrics. Key Responsibilities: - Manage a team of customer...

CRYT is a new crypto exchange platform, founded by market leaders of the traditional finance industry to address the existing frustrations in the crypto industry regarding simplicity and transparency. We believe crypto is the natural evolution in the future of transfer of value for the world's economy. However, the adoption will not happen if crypto...

The OfferFlexible working optionsAttractive Salary & BenefitsOpportunity within a company with a solid track record of performanceThe JobYou will be responsible for : Managing the operations seamlessly, ensuring timely SLA delivery along with maintaining high level of employee and customer satisfactionEstablishing and managing relationships with...

Description Responsible in managing Document Management Solutions (DMS) services, which consists of management of a team of at least 30 personnel, overseeing overall day to day business process outsourcing and document imaging projects Operates within the requirements of Safety, Security and Environment Policy, Quality Systems, Company Guidelines,...

-Job description **Why join us?** All Securities Staffs are required: 1. To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. 2. To implement the Group Compliance Policy as applicable to your role in conjunction with the relevant...

Job Description Airasia MOVE is seeking a dynamic and experienced Operations Manager to oversee end-to-end operations. The ideal candidate will play a crucial role in managing various aspects of the operations.  Responsibilities; not limited to the following:  Lead and coordinate all operational activities related to the businesses.  ...

**Role**:Operations Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Sales english BPO Skills Client Relationship - Role: Operations Manager Location: Cyberjaya Rotational Shifts Salary : 15-17k MYR **Responsibilities**: -...

about the companyOur client is a retail F&B company, specialising in bold flavors and contemporary dining experiences within the culinary venture sector. They are planning to continue to grow and expand their businessabout the jobReporting to Head of Business DivisionKey accountabilities: Managing day to day operations, operations teams and operations...

Contribute operations information and recommendations to strategic plans and reviews, prepare and complete action plans implement production, productivity, quality, and customer-service standards and resolve problems. - Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and...

-Job description **Business**:Securities Services - **Funds Fee Billing** **Open positions**:1** **Role Title: Manager Operations** **Global Career Band: 6** **Location **_(Country / City )_**:Malaysia / Kuala Lumpur** **Recruiter Name : Nana Nasrudin** **Why join us?** Fee Billing team currently manages fee billing related tasks for raising and...