Customer Service Admin

2 weeks ago


Puchong, Malaysia Kong Mee Home Gallery SDN BHD Full time

**Order Processing**: Receive and process customer orders, ensuring accuracy and completeness.
- **Customer Inquiries and Support**: Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding order status, shipment tracking, product availability, and any other related questions or concerns.
- **Shipment Coordination**: Coordinate the logistics of shipments, including arranging transportation, scheduling deliveries, and ensuring compliance with shipping regulations and customer requirements.
- **Documentation and Record-Keeping**: Prepare and maintain accurate documentation related to shipments, including packing list and delivery order. Ensure all documentation is complete and compliant with relevant regulations.
- **Problem Resolution**: Address and resolve any issues or discrepancies related to orders, shipments, or deliveries, such as delays, damages, or incorrect items. Work closely with internal teams, carriers, and customers to find timely and satisfactory solutions.
- **Inventory Management**: Monitor inventory levels and communicate with internal teams and suppliers to ensure adequate stock availability to fulfill customer orders in a timely manner. Coordinate with warehouse or distribution teams to manage inventory movements and optimize storage space.
- **Customer Relationship Management**: Build and maintain strong relationships with customers by providing excellent service, addressing their needs and concerns, and proactively seeking opportunities to add value and exceed expectations.
- **Continuous Improvement**: Identify opportunities to streamline processes, improve efficiency, and enhance the customer experience within the logistics and customer service functions. Actively participate in cross-functional teams and initiatives aimed at driving continuous improvement and operational excellence.

Pay: RM1,900.00 - RM2,400.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- Expected Salary

**Education**:

- STM/STPM (preferred)

**Language**:

- English (preferred)
- Malay (preferred)

Expected Start Date: 05/13/2024



  • Puchong, Malaysia VELOX CMS SDN BHD Full time

    Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Basic Computer Knowledge Carry out clerical duties, including answering phones and preparing documents - Time-management skills, multitasking, and ability to prioritize tasks - Assist sales team to prepare quotation, PO,...

  • Admin Clerk Kerani

    5 days ago


    Puchong, Malaysia ASTAR TIRE & SERVICE CENTRE Full time

    List-ID: 103839672Today 22:11 **Job Description**: - Vacancy for Admin Clerk / Jawatan Kosong Kerani Job Scope: - key in & update invoice into SQL system - collect payment from customer / company - check stock balance - answering call and assist to reply if any enquiries - filling supplier invoice, cash sales, expenses Job Requirement: - female only -...

  • E Commerce Admin

    1 month ago


    Puchong, Malaysia Sp Factory Full time

    1.Reply messages / provide solution to customer /arrange pickup. 2.Anaysis defects issue and upload in excel. 3.Assist and manage in product management such as upload of all existing and new products, images, descriptions and conduct market research to E-Commerce marketplaces (eg. Shopee / TIKTOK /Facebook/Instagram etc.) 4.Patiently sever online...

  • Admin Clerk

    2 months ago


    Puchong, Malaysia ULTIMATE GALVANIZING SERVICE SDN BHD Full time

    Admin Billing clerks create invoices and credit memos, issuing them to customers by all necessary means, and updating customer files. They issue invoices to customers and monthly customer statements, update customer files, process credit memos, enter and submit invoices, etc. Working hours: Mon-Fri 8am-5.00pm, Sat 8am-12pm. **Salary**: RM1,600.00 -...

  • Admin Clerk

    2 months ago


    Puchong, Malaysia ULTIMATE GALVANIZING SERVICE SDN BHD Full time

    Admin Billing clerks create invoices and credit memos, issuing them to customers by all necessary means, and updating customer files. They issue invoices to customers and monthly customer statements, update customer files, process credit memos, enter and submit invoices, etc. Working hours: Mon-Fri 8am-5.00pm, Sat 8am-12pm. **Looking MALE CANDIDATES...

  • Admin Internship

    2 months ago


    Puchong, Malaysia THE SERVICE HUBS Full time

    We are seeking a proactive and detail-oriented Admin Intern to join our team. This internship offers the opportunity to gain hands-on experience in various administrative tasks while contributing to the smooth operation of our office. **Responsibilities**: - Assist in organizing and maintaining physical and electronic files and records. - Support the HR...


  • Puchong, Malaysia KPJ Ambulatory Care Centre Full time

    Job Descriptions: - To collect every day and tabulate all inpatient questionnaire feedback form and complaint received - Handling Customer complaints and feedback - To supervise and check on monthly reports on Customer Feedback - To handle patient's appointment report and monitor on daily patient appointment - To update brochures, flyers and printed...

  • Admin Assistant

    7 days ago


    Puchong, Malaysia HK PROFESSIONAL CLEANING SERVICE SDN BHD Full time

    To perform day to day general administrative tasks - Attend to customer inquiries and provide assistance - Monitor documents dispatch and received - Liaise with Government Department - Drop and pick up cleaner to work. Requirement: - Literate in computers - Good in Bahasa Malaysia and basic English - Able to work independently & under minimum...

  • Admin Clerk

    2 months ago


    Puchong, Malaysia JSC Computer Repair and Service Full time

    ADMIN CLERK - TRAINING WILL BE PROVIDED - RECEIVE ONLINE ORDERS - SALES ORDERS - NO EXPERIENCE 10 AM -7 PM 6 DAYS WORKING DAYS SUNDAYS/PUBLIC HOLIDAYS ARE OFF **Salary**: RM1,800.00 - RM2,000.00 per month **Benefits**: - Flexible schedule Supplemental pay types: - Commission pay Ability to commute/relocate: - Puchong: Reliably commute or planning...

  • Admin Clerk

    2 months ago


    Puchong, Malaysia JSC Computer Repair and Service Full time

    ADMIN CLERK - TRAINING WILL BE PROVIDED - RECEIVE ONLINE ORDERS - SALES ORDERS - 1 YEAR EXPERIENCE 10 AM -7 PM 6 DAYS WORKING DAYS SUNDAYS/PUBLIC HOLIDAYS ARE OFF **Salary**: RM1,500.00 - RM1,800.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift Supplemental pay types: - Attendance bonus - Commission pay **Experience**: -...


  • Puchong, Malaysia Ecorys Sdn Bhd Full time

    **Responsibilities**: - Respond promptly to inquiries received via social media platforms such as Facebook, Instagram, and WhatsApp. - Provide courteous and helpful assistance to customers seeking information, support, or resolution to their queries. - Manage customer interactions professionally, ensuring a positive experience and brand representation. -...

  • Admin Clerk

    2 months ago


    Puchong, Malaysia JSC Computer Repair and Service Full time

    ADMIN CLERK - TRAINING WILL BE PROVIDED - RECEIVE ONLINE ORDERS - SALES ORDERS - NO EXPERIENCE - 10 AM -7 PM - 6 DAYS WORKING DAYS - SUNDAYS/PUBLIC HOLIDAYS ARE OFF - Salary: RM 1,200.00 - RM 1,500.00 per month **Benefits**: - Lot of parking space - Career development Supplemental pay types: - Commission pay **Salary**: RM1,200.00 - RM1,500.00 per...


  • Puchong, Malaysia Manpower Staffing Services (Malaysia) Sdn Bhd Full time

    **DESCRIPTION** As an integral part of the global HR Admin team, the **HR Admin & Payroll Officer** will support the Asia payroll & administration scope. As an HR Admin for three countries, Malaysia, Singapore and Indonesia, his activities will cover several scopes: payroll, On/Offboarding, Time & Absence, annual campaign, HR reporting, employees daily...


  • Puchong, Malaysia Mercedes-Benz Services Malaysia Sdn Bhd Full time

    **Aufgaben**: - Act as a point of escalation for customer complaint, review and resolve customer complaints. - Understand customer issues and concerns, identify root cause, and provide first contact resolutions in a timely and efficient manner. - Monitoring customer satisfaction index levels to identify trends or problems with customer service quality. -...

  • Admin

    1 month ago


    Puchong, Malaysia Mega Electric Enterprise Full time

    **Benefit** - **6 WORKING **day a week - **INCREMENT **on Salary (After probation, based on performance) **Key responsibility** - Perform clerical duties, such as entering data and maintaining customer records. - Preparing document for Loan submission and any other document to HQ. - Provide excellent customer service experience to customers. - Ensure outlet...


  • Puchong, Malaysia Happy Fish Swim School Sdn Bhd Full time

    Attend to customer requests and inquiries via the phone and online messaging platform (WATI). - Slot students into classes and answer customers' questions pertaining to the enrolment - Explain various school policies and things to note for sign-up - Take the initiative to look for possible slots of class and raise to coaches to create potential classes based...

  • Customer Service

    4 weeks ago


    Puchong, Malaysia Heguru Malaysia Full time

    **Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

  • Customer Service

    3 days ago


    Puchong, Malaysia Heguru Malaysia Full time

    **Responsibilities**: - Provide general administrative and clerical support to company's daily operations - Develop and maintain office data management and filing systems - Handle customer enquiries and complaints following company procedures, guidelines, and policies - Maintain customers’ personal data and payments details - Arrange class schedule...

  • Admin Executive

    3 weeks ago


    Puchong, Malaysia Puregen Water Sdn Bhd Full time

    **Position Overview**: The Admin Executive is responsible for providing administrative support to ensure efficient operation of the office. The role involves handling a wide range of administrative and executive support-related tasks, managing communication, and being able to work independently with little or no supervision. The Admin Executive should be...

  • Customer Service

    3 weeks ago


    Puchong, Malaysia Skin Renew International (M) Sdn Bhd Full time

    **CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...