Customer Service

Resolve customer issues and complaints effectively and efficiently - Manage high volumes of inbound and outbound calls - Maintain accurate records of customer interactions and transactions - Provide up-to-date product and service information to customers - Upsell product and services to customer when appropriate - Escalate customer issues to the appropriate...

1. Responsible for managing company social platforms such as Facebook with posts, images, poster, videos, responding to Facebook comment and messenger. 2. Manage incoming phone calls and enquiries. 3. Identify and assess customers’ needs to achieve satisfaction. 4. Build sustainable relationships and trust with customer accounts through open and...

**Customer Service Officer** **Responsibilities**: - Handle documentations. - Invoicing - Customer services **Requirements**: - Fresh graduates are encouraged to apply. - Pleasant personality with good command of both oral & written in English - Computer literate, knowledgeable in excel/words and good communication skills Pay: From RM2,000.00 per...

**Customer Service Officer** **Responsibilities**: - Handle documentations. - Invoicing - Customer services **Requirements**: - Fresh graduates are encouraged to apply. - Pleasant personality with good command of both oral & written in English - Computer literate, knowledgeable in excel/words and good communication skills Pay: RM1,800.00 - RM2,500.00...

If you enjoy speaking to customers, having strong problem-solving, communication skills and have the right drive to build a great customer service driven career ahead, we have something for you! - Basic + Commission + Incentives - Training and coaching provided - Positive, Helpful and Young environment **You will play an important role to**: - Respond to...

**Job description** Customer Service: Greet customers warmly and ascertain problem or reason for calling. Deal directly with customers either face to face, by telephone or electronically. Stay up-to-date with new products and services. Open and maintain customer accounts by recording account information. Response promptly to customer inquiries. Arrange...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. We were established in 2003 provides customer with a comprehensive range of logistics& solutions services in Asia Pacific and Europe region. We have...

**Responsibilities** - Prepared & follow-up on Service commercial quotations - Arrangement & coordinate with customer on schedule jobs - Service Feedback coordination - Lab service jobs scheduling coordination - Internal office & customer logistic movement on service commercial related jobs. **Requirements**: - Required language(s): Bahasa Malaysia,...

Kami sedang mencari pekerja untuk position jualan/layan pelanggan! Syarat Kelayakan: - Pandai basic computer - Cekap mengira - Jujur - Amanah Jika anda mempunyai kebolehan komunikasi yang baik dan berminat, hantarkan resume anda sekarang! Jangan lepaskan peluang ini. Segera hubungi kami untuk maklumat lanjut. Whatsapp : 017-416 5724 **Job Types**:...

Role : This role is fully commission pay - Establish relationships with new customers - Strive to improve customer satisfaction through excellent customer service - Identify and respond to client needs - Keep a high level of knowledge about existing products and services, and learn about new products and services - Follow up on customer orders as necessary -...

Hybrid Customer Service Executive ( GLC Company) LOCATION: BUTTERWORTH, PENANG TRAINING PROVIDED - 2MONTHS ( Normal Working Hours) WORKING HOURS: SHIFT / ROTATIONAL SALARY RANGE: RM 1,500 - RM2,500 BENEFIT: SHIFT + TRANSPORT + TECHNICAL+KPI ALLOWANCE/ MEDICAL INSURANCE - Responsible to ensure customer satisfaction in providing service information and...

Job Responsibilities: - To provide on-site installation, routine maintenance and breakdown services. - To ensure customer service appointments are attended to promptly. - To ensure customers are duly notified of assigned appointment. - To submit/bank-in daily cash and cheque that have been collected. - To ensure compliance of service standard at all times -...

CONTACT CENTRE - LOCATION: BUTTERWORTH, PENANG TRAINING PROVIDED - 2MONTHS WORKING HOURS: SHIFT / ROTATIONAL SALARY RANGE: RM 1,500 - RM1,800 BENEFIT: SHIFT + TRANSPORT + TECHNICAL+KPI ALLOWANCE/ MEDICAL INSURANCE - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in...

Customer service support is an entry-level job. Being the face of the company, the support reps should be able to honor the company’s SLAs and ensure all assigned tickets are resolved well within the deadline. If a particular ticket is out of their scope, they must follow standard procedures to escalate it to the right team. What is your role: Helping...

Daily visitation of Merchant. - To prepare daily submission report. - To attend inquire from Merchant and Customer. - To prepare and perform additional reports and assignment when necessary. - Responsible to recruit and grow new Merchant base. **Job Requirement**: - At least 3 year(s) of working experience in Banking, Leasing or related fields. - Ability...

The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing. - Responsible to each separate individual result (collection result). - Advise customer to make the payment on time. - Re act as a reminder to remind customer...

**Job Highlights** - Competitive Salary Package - Incentive **Main Purpose of Job**: The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing. - Responsible to each separate individual result (collection result). -...

The company is a large Australian based MNC with leading departmental store in Malaysia - an omnichannel retailers that sells Electrical, Computers, Furniture and Bedding products. Job Descriptions: - Managing a retail store, oversee promotional campaigns and vents. - Develop and train sales personnel to drive the revenue and ensure efficiency. -...

**Duties and Responsibilities: - ** - Responsible for developing, promoting, and soliciting sales for company range of products which includes developing new businesses and servicing the existing accounts in Malaysia. - Review incoming inquiries from customers in MRO/OEM and Projects. - Coordinate with colleagues for necessary quotations/customer...

**Position: Field Service Technician** **Tenure ; 1 Year contract renewable basis** **Working Location: Seberang Jaya** **Salary: RM1,500 per month** **Responsibilities**: - Maintain optimal stock levels of Ecolab products at customer sites. - Regularly assess and replenish inventory to ensure uninterrupted service. - Execute hands-on tasks, including...