Customer Service Representative

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. We were established in 2003 provides customer with a comprehensive range of logistics& solutions services in Asia Pacific and Europe region. We have...

Resolve customer issues and complaints effectively and efficiently - Manage high volumes of inbound and outbound calls - Maintain accurate records of customer interactions and transactions - Provide up-to-date product and service information to customers - Upsell product and services to customer when appropriate - Escalate customer issues to the appropriate...

**Minimum Qualifications**: - Diploma in engineering (chemical/industrial/environmental) - Have experience in water treatment or specialty chemical industry. - Fluent in speaking English and Bahasa Malaysia. - Must have a **valid Driver's License **and acceptable Motor Vehicle Record. - Working knowledge of **boilers, cooling towers, and wastewater...

**Job Roles** As a Direct Sales Representative, your primary responsibility is to generate revenue by selling products or services directly to customers. You will engage with potential customers, build relationships, and persuade them to purchase your company's offerings. **What are the responsibilities of the job?** - Identifies and analyzes client...

1. Responsible for managing company social platforms such as Facebook with posts, images, poster, videos, responding to Facebook comment and messenger. 2. Manage incoming phone calls and enquiries. 3. Identify and assess customers’ needs to achieve satisfaction. 4. Build sustainable relationships and trust with customer accounts through open and...

**Customer Service Officer** **Responsibilities**: - Handle documentations. - Invoicing - Customer services **Requirements**: - Fresh graduates are encouraged to apply. - Pleasant personality with good command of both oral & written in English - Computer literate, knowledgeable in excel/words and good communication skills Pay: From RM2,000.00 per...

**Customer Service Officer** **Responsibilities**: - Handle documentations. - Invoicing - Customer services **Requirements**: - Fresh graduates are encouraged to apply. - Pleasant personality with good command of both oral & written in English - Computer literate, knowledgeable in excel/words and good communication skills Pay: RM1,800.00 - RM2,500.00...

If you enjoy speaking to customers, having strong problem-solving, communication skills and have the right drive to build a great customer service driven career ahead, we have something for you! - Basic + Commission + Incentives - Training and coaching provided - Positive, Helpful and Young environment **You will play an important role to**: - Respond to...

Currently opening career opportunities as Customer Service with strong organizational skills to cater our team at Safe Truck - Willing to communicate with customer and team members - Plan and arrange technician job - Able to work under pressure - Keep follow up customer up for installation or service job - Submit any report according to the due date -...

**Responsibilities** - Prepared & follow-up on Service commercial quotations - Arrangement & coordinate with customer on schedule jobs - Service Feedback coordination - Lab service jobs scheduling coordination - Internal office & customer logistic movement on service commercial related jobs. **Requirements**: - Required language(s): Bahasa Malaysia,...

Kami sedang mencari pekerja untuk position jualan/layan pelanggan! Syarat Kelayakan: - Pandai basic computer - Cekap mengira - Jujur - Amanah Jika anda mempunyai kebolehan komunikasi yang baik dan berminat, hantarkan resume anda sekarang! Jangan lepaskan peluang ini. Segera hubungi kami untuk maklumat lanjut. Whatsapp : 017-416 5724 **Job Types**:...

Role : This role is fully commission pay - Establish relationships with new customers - Strive to improve customer satisfaction through excellent customer service - Identify and respond to client needs - Keep a high level of knowledge about existing products and services, and learn about new products and services - Follow up on customer orders as necessary -...

Hybrid Customer Service Executive ( GLC Company) LOCATION: BUTTERWORTH, PENANG TRAINING PROVIDED - 2MONTHS ( Normal Working Hours) WORKING HOURS: SHIFT / ROTATIONAL SALARY RANGE: RM 1,500 - RM2,500 BENEFIT: SHIFT + TRANSPORT + TECHNICAL+KPI ALLOWANCE/ MEDICAL INSURANCE - Responsible to ensure customer satisfaction in providing service information and...

CONTACT CENTRE - LOCATION: BUTTERWORTH, PENANG TRAINING PROVIDED - 2MONTHS WORKING HOURS: SHIFT / ROTATIONAL SALARY RANGE: RM 1,500 - RM1,800 BENEFIT: SHIFT + TRANSPORT + TECHNICAL+KPI ALLOWANCE/ MEDICAL INSURANCE - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in...

Job Responsibilities: - To provide on-site installation, routine maintenance and breakdown services. - To ensure customer service appointments are attended to promptly. - To ensure customers are duly notified of assigned appointment. - To submit/bank-in daily cash and cheque that have been collected. - To ensure compliance of service standard at all times -...

Customer service support is an entry-level job. Being the face of the company, the support reps should be able to honor the company’s SLAs and ensure all assigned tickets are resolved well within the deadline. If a particular ticket is out of their scope, they must follow standard procedures to escalate it to the right team. What is your role: Helping...

**Purpose of Position** - Generate new sales revenue and grow customer base. - Solidify customer relationships and close new businesses. - Handle customers those were assigned - Sales forecast, planning and implementation. **Responsibilities** - Identify, prospect, develop and increase new business development opportunities - Understand the customers’...

The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing. - Responsible to each separate individual result (collection result). - Advise customer to make the payment on time. - Re act as a reminder to remind customer...

**Job Highlights** - Competitive Salary Package - Incentive **Main Purpose of Job**: The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing. - Responsible to each separate individual result (collection result). -...

The company is a large Australian based MNC with leading departmental store in Malaysia - an omnichannel retailers that sells Electrical, Computers, Furniture and Bedding products. Job Descriptions: - Managing a retail store, oversee promotional campaigns and vents. - Develop and train sales personnel to drive the revenue and ensure efficiency. -...