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Customer Service Representative
1 week ago
IKEA is the world's largest home furnishing retailer, operating over 460 stores across more than 60 countries. Our mission is to create a better everyday life for many people.
Our values of affordability, sustainability, and customer satisfaction drive our business. We strive to provide high-quality products at affordable prices while minimizing our environmental footprint.
We are committed to creating a positive shopping experience for all our customers. As a Customer Service Representative, you will play a key role in ensuring that our customers receive excellent service and support throughout their shopping journey.
Your Key Responsibilities
• Ensure a fast and efficient departmental workflow, balancing customer needs with store operations.
• Handle customer complaints efficiently and empathetically, resolving issues quickly and effectively.
• Maintain a safe and secure environment for visitors and colleagues, adhering to IKEA standards.
About You
Possess a cheerful personality with a positive mindset, able to work in a fast-paced retail environment. Physically fit with hands-on approach, meticulous with an eye for details, and strong team player skills. Comfortable handling basic food preparation and willing to work rotating shifts during peak periods.
