Customer Service
3 weeks ago
1. Responsible for managing company social platforms such as Facebook with posts, images, poster, videos, responding to Facebook comment and messenger. 2. Manage incoming phone calls and enquiries. 3. Identify and assess customers’ needs to achieve satisfaction. 4. Build sustainable relationships and trust with customer accounts through open and interactive communication. 5. Provide accurate, valid and complete information by using the right methods/tools. 6. Handle advisor complaints, provide appropriate solutions and alternatives within the time limits; follow-up to ensure resolution. 7. Keep records of advisor interactions, process customer accounts and file. 8. Inform and follow up with advisors about pending trust deed documents. 9. Follow up with advisors to return two copies of trust deed signed by settlor to DDG office. 10. Send delivery waybill and inform advisors that the trust deed will be courier out. 11. Inform advisors to order name card, communicate with name card printer company on name card related issue, send name card order and hand-over name card to advisors when name card is ready. 12. Share video links by PR Media to five WhatsApp group chat - DDG Advisors, DDG Leaders, DDG Academy, DDG Pioneer and DDG Office. 13. On board new active advisors with first case to DDG Advisors WhatsApp group chat.
DDG is a conglomerate with diversified business interests in Estate & Trust Planning, Education, Information Technology, Media, Hospitality, and Financial Services.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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Customer Service
3 weeks ago
Butterworth, Malaysia SUPER NICE EXPRESS SDN BHD Full timeResolve customer issues and complaints effectively and efficiently - Manage high volumes of inbound and outbound calls - Maintain accurate records of customer interactions and transactions - Provide up-to-date product and service information to customers - Upsell product and services to customer when appropriate - Escalate customer issues to the appropriate...
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Customer Service
1 week ago
Butterworth, Penang, Malaysia SAFE TRUCK SDN BHD Full timeCurrently opening career opportunities as Customer Service with strong organizational skills to cater our team at Safe Truck Willing to communicate with customer and team members Plan and arrange technician job Able to work under pressure Keep follow up customer up for installation or service job Submit any report according to the due date Identify cause of...
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Customer Service
4 weeks ago
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Customer Service
4 weeks ago
Butterworth, Malaysia Marintec Sdn Bhd Full timeCustomer Service: Greet customers warmly and ascertain problem or reason for calling. Deal directly with customers either face to face, by telephone or electronically. Stay up-to-date with new products and services. Open and maintain customer accounts by recording account information. Response promptly to customer inquiries. Arrange ordering and receive...
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Customer Service
1 week ago
Butterworth, Penang, Malaysia Marintec Sdn Bhd Full timeCustomer Service:Greet customers warmly and ascertain problem or reason for calling.Deal directly with customers either face to face, by telephone or electronically.Stay up-to-date with new products and services.Open and maintain customer accounts by recording account information.Response promptly to customer inquiries.Arrange ordering and receive deliveries...
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Customer Service
1 week ago
Butterworth, Penang, Malaysia DDG INTERNATIONAL BERHAD Full time1. Responsible for managing company social platforms such as Facebook with posts, images, poster, videos, responding to Facebook comment and messenger. 2. Manage incoming phone calls and enquiries. 3. Identify and assess customers' needs to achieve satisfaction. 4. Build sustainable relationships and trust with customer accounts through open and interactive...
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Customer Service Officer
2 weeks ago
Butterworth, Malaysia Infinity Group Full time**Customer Service Officer** **Responsibilities**: - Handle documentations. - Invoicing - Customer services **Requirements**: - Fresh graduates are encouraged to apply. - Pleasant personality with good command of both oral & written in English - Computer literate, knowledgeable in excel/words and good communication skills Pay: RM1,800.00 - RM2,500.00...
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Customer Service Officer
2 weeks ago
Butterworth, Malaysia Infinity Group Full time**Customer Service Officer** **Responsibilities**: - Handle documentations. - Invoicing - Customer services **Requirements**: - Fresh graduates are encouraged to apply. - Pleasant personality with good command of both oral & written in English - Computer literate, knowledgeable in excel/words and good communication skills Pay: From RM2,000.00 per...
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Customer Service Specialist
4 weeks ago
Butterworth, Malaysia EMV INTERNATIONAL SDN BHD Full timeIf you enjoy speaking to customers, having strong problem-solving, communication skills and have the right drive to build a great customer service driven career ahead, we have something for you! - Basic + Commission + Incentives - Training and coaching provided - Positive, Helpful and Young environment **You will play an important role to**: - Respond to...
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Customer Service Executive
5 days ago
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Customer Service Representative
2 weeks ago
Butterworth, Malaysia Marintec Sdn Bhd Full time**Job description** Customer Service: Greet customers warmly and ascertain problem or reason for calling. Deal directly with customers either face to face, by telephone or electronically. Stay up-to-date with new products and services. Open and maintain customer accounts by recording account information. Response promptly to customer inquiries. Arrange...
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Sales & Customer Service
1 week ago
Butterworth, Penang, Malaysia HARUMA SENKO (MALAYSIA) SDN BHD Full timeJOB DESCRIPTIONS:A) JOB RESPONSIBILITIES:and professional manner Process customer orders and handle payment transactions Resolve customer complaints and issues promptly and effectively Upsell and crosssell products to customers to increase sales revenue Maintain accurate and detailed records of customer interactions and transactions Collaborate with other...
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Customer Service Cashier
1 week ago
Butterworth, Penang, Malaysia CXL Executive Sdn Bhd Full timeCUSTOMER SERVICE CUM CASHIERLOCATION :JURU,PENANGINTAKE :IMMEDIATELYMINIMUM EDU:SPMWORKING HOURS:10AM-8PM (M) / 11.30AM- 9.30 PM (A)SUNDAY:9.30 AM - 7.30PM5 WORKING DAY, 2 DAYS OFF (ROTATIONAL)JOB DESCRIPTION:Primary Responsibilities: Perform basic cashier role such as processing and receiving payments and issuingreceipts to customers. Provide frontline...
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Customer Service Assistant
1 week ago
Butterworth, Penang, Malaysia RHQM Full timeSalary Offer: RM1,800 (Basic salary) + RM200 (Allowance - Attendance No MC and EL)Contract duration:3 months contract under PERSOLKELLYLocation: Kompleks Auto World, Jalan Perusahaan Juru Interchange, 13600, Perai, PenangWorking hours: 5 days a week Monday Saturday (M: 10am 8pm) / (A: 11.30am 9.30pm) Sunday (9.30am 7.30pm) Public Holiday...
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Customer Service Specialist
1 week ago
Butterworth, Penang, Malaysia EMV INTERNATIONAL SDN BHD Full timeIf you enjoy speaking to customers, having strong problem-solving, communication skills and have the right drive to build a great customer service driven career ahead, we have something for you Basic + Commission + Incentives Training and coaching provided Positive, Helpful and Young environmentYou will play an important role to:Respond to customer inquiries...
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Customer Service Coordinator
1 week ago
Butterworth, Penang, Malaysia Enviroterm Sdn Bhd Full timeResponsibilities Prepared & followup on Service commercial quotations Arrangement & coordinate with customer on schedule jobs Service Feedback coordination Lab service jobs scheduling coordination Internal office & customer logistic movement on service commercial related jobs.Requirements: Required language(s): Bahasa Malaysia, English Required skill(s):...
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Customer Services Executive-freight
1 week ago
Butterworth, Malaysia Worldlink Marine Freight Sdn Bhd Full timeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. We were established in 2003 provides customer with a comprehensive range of logistics& solutions services in Asia Pacific and Europe region. We have...
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Customer Services Executive-freight
1 week ago
Butterworth, Penang, Malaysia Worldlink Marine Freight Sdn Bhd Full timeCustomer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.We were established in 2003 provides customer with a comprehensive range of logistics& solutions services in Asia Pacific and Europe region. We have...
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Customer Service Executive
1 week ago
Butterworth, Penang, Malaysia MCC Labels (Pg) Sdn Bhd Full timeTo service the present existing customers. To penetrate and explore new accounts/customer. To expedite /follow up on customers' orders. To issue PDR.To interact with customers on :New part's information Customer's forecast Delivery problems, lead time, tolerences & MOQ.To provide correct and complete new product information for :Quotation Sample printing To...
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Customer Service
5 days ago
Butterworth, Malaysia SAFE TRUCK SDN BHD Full timeCurrently opening career opportunities as Customer Service with strong organizational skills to cater our team at Safe Truck - Willing to communicate with customer and team members - Plan and arrange technician job - Able to work under pressure - Keep follow up customer up for installation or service job - Submit any report according to the due date -...