Specialist, Document Control
5 months ago
**Company Description**
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for businesses and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology, SanDisk® and WD® brands.
Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.
The Document Control Specialist is responsible to process all change orders submitted in Agile. He / She must be sensitive to the ISO standards documentation and Customer requirements and ensure the change orders processing is according to the applicable documented procedures and/or work instructions. Overall, the Document Control Specialist role presents the employee with an opportunity to contribute substantially to the company's ongoing success as a quality and effective document control center.
**The responsibilities of this role include, but may not be limited to, the following**:
- Responsible for maintaining document control activities in Agile.
- Process documentation changes in Agile: Ensure electronic capture and retrieval of quality documents and records by reviewing, evaluating and processing changes accurately and in a timely manner while ensuring that they meet the department goals and objectives.
- Review changes to ensure that language used in the change is adequate and in compliance. Ensure that changes are in a closed loop and all discrepancies (if any) are addressed and closed before the change is released.
- Provide clear and accurate communication to internal customers. Clearly communicate both verbally and in writing, with Originators when discrepancies are found. Give precise guidance to originators on the proper process to follow when to correct issues/discrepancies.
- Manage daily processing of change orders including but not limited to BOM and IMS documentation.
- Promptly respond to questions and issues raised by Originators, Reviewers and/or other stakeholders.
- Provide Agile and change procedure training support as needed to co-workers within and outside Document Control.
- Involve in Document Control audit either by Registrar, Customer or any other interested parties.
- Involve in Company Internal Audit activities as an internal auditor.
- Provide continuous improvement of Document Control processes/procedures in accordance with department and company goals.
- Lead/participate in projects/assignments that support continuous improvement efforts and department/company goals.
- Maintain change control training materials up to date.
- Create and maintain change control metrics and report
- Performs other duties as assigned
**Qualifications**
- Minimum Diploma or Degree in any discipline
- 3+ years of experience working on document control/administrative tasks, an environment with office and virtual experience is preferred
- Knowledge of ISO9001/ISO14001/ISO45001/IATF16949/ISO22301 documentation requirements will be an added advantage.
- Experience in using Agile software.
- Experience processing changes using an electronic documentation system
- Attention to detail
- Self-starting, detailed oriented, and able to focus on the task at hand
- Willing to become an Internal Auditor for IMS internal audit activities.
- Ability to work independently with multiple departments to resolve Document Control issues
- Must be able to work effectively in a fast-paced, team-oriented environment
- Well-developed English written and verbal communication skills
- Ability to multi-task and meet deadlines.
**Additional Information**
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environm
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