Customer Service Specialist

About the RoleThis is a unique opportunity for a motivated individual to join our company as a Customer Service Specialist. In this role, you will be responsible for providing excellent customer service, handling customer inquiries, and maintaining a high level of product knowledge.

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

We are looking for an experienced Customer Order Specialist to join our team. In this role, you will be responsible for managing orders and providing customer service for our Professional Lighting business in Malaysia. The ideal candidate will have a strong understanding of customer order execution cycle, excellent communication skills and the ability to...

**What You'll Be Doing ?** - Establish a good relationship with customers and provide excellent customer service. - To represent the company in a positive and professional manner. - Handle customer-service-related inquiries and requests from social media and escalate less-related matters to relevant departments. - Respond to customer complaints, and feedback...

**Responsibilities**: - Provide first level technical support using documented procedures and available tools. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. -...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

1. Receive daily booking from customer. 2. Open and maintain customer accounts by recording account information 3. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...

**Want a high flying career? Seize this opportunity to support an award winning International Airline Company** Job Responsibilities: - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...

**Job Responsibility**: - Maintaining a positive and professional demeanour in all customer interactions - Follow up with customers to ensure job satisfaction and build strong relationships. - Keep records of customer interactions, process customer accounts and file documents. - Continuously acquire knowledge about products and services to provide accurate...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

Bosch ASEAN, a leading provider of innovative solutions, seeks an experienced Field Service Specialist to join our team. As a Field Service Specialist, you will be responsible for troubleshooting and commissioning hydraulic components and systems.The ideal candidate will have a strong background in engineering and experience in hydraulic fluid power...

* - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and...

Job description **Responsibilities**: - Providing good and effectives customer and member services. - General customer services, enquiries & complaints. - Morning tea serving, opening ritual & closing greetings. - Gift wrapping. - Exchange, return & refund. - SOGO card member point checking & enquiries. - SOGO card reward redemption - To perform other...

Maxim Order Service seeks a Customer Engagement Officer to join our team. In this role, you will be responsible for developing and maintaining relationships with customers, drivers, and business partners to drive sales growth and customer satisfaction.Key Responsibilities:Customer Outreach: Engage with customers to understand their needs and...

**KEY DUTIES AND RESPONSIBILITIES** - Process all Sales Orders accurately and promptly. - Prepare and issue sales invoices - To support sales & marketing activity - Answers all customers’ queries professionally and courteously. - Records and resolves all after-sales issues. - Seeks assistance from Supervisors for unresolved queries if necessary. -...

This job is for a Customer Experience Specialist focusing on voice channels to provide excellent service and support. You might like this job because you get to balance customer needs with business goals, work with a team, and improve processes.As a dedicated Voice / Non-Voice Channel Specialist, you'll play a pivotal role in providing top-notch customer...

Job Overview Coordinate and interact with customers, warehouse operation and vendors on daily movements activities, enquiry & feedback to customers in a reasonable time frame. At the same time accept any job responsibilities that may be assigned by Supervisor and management from time to time. 2.0 Job Responsibilities (duties/task) - Contribute to team effort...

About the RoleWe are looking for a highly motivated Fulfillment Service Specialist to coordinate with internal stakeholders, understand customer needs, and communicate learnings to drive business growth.The successful candidate will possess strong operational skills, with experience in 3PL logistics business, particularly fulfillment and warehousing.