Customer Service Executive

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service- products - Inbound & Outbound Calls 1. Liaise with Business Unit on status of service request - 2. Filter calls that do not need...

The OfferOpportunity within a company with a solid track record of performanceLeadership RoleFlexible working optionsThe JobYour responsibilities will include:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

**Responsibilities**: - Provide high standard of accuracy with bookings to our customers. - Revert to customers with information which relate to their booking request and action accordingly with the required documentation. - Update and maintain Vessel/voyage profile and sailing schedule. - Verify and process roll over shipments. - Follow-up / liaison with...

**Position : Front Desk cum Customer Experience( GLC COMPANY)** **Location : Jalan Angson Pulau Pinang** **Working Days**: 5 days per week (Monday - Friday / 8.30am - 4.30pm) **Intake **:Immediately **Salary **:RM1,750 2. To monitor & track order status until complete. 3. To educate and explain to Malaysian citizen about the product 4. To explain to citizen...

ADMIN - Perform book keeping duties including data entries, updating and maintaining. - Invoicing customers and follow up for payments, payment vouchers and statement of account. - Review and day-to-day processing of account payable and account receivable. KERANI AKAUN - Membantu tugas pencatatan urus niaga dan penyediaan akaun dan jadual audit. - Membantu...

The OfferOpportunity within a company with a solid track record of performanceFlexible working optionsThe JobYour responsibilities will include:Handling all inbound calls and live chat pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products.To exceed customers' expectations in...

The OfferLeadership RoleOpportunity to make a positive impactAttractive Salary & BenefitsThe Job You will be responsible for : Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and...

Responsibilities: - Provide accurate and timely information to customers regarding products, services, and company policies - Manage customer accounts and maintain accurate customer records in the company's database - Process customer orders, returns, and exchanges - Coordinate with other departments to ensure timely delivery of products and services -...

Responsibilities: - Provide accurate and timely information to customers regarding products, services, and company policies - Manage customer accounts and maintain accurate customer records in the company's database - Process customer orders, returns, and exchanges - Coordinate with other departments to ensure timely delivery of products and services -...

Responsibilities: Order handling in ERP (M3) system with correct prices. Delivery within the requested date. Issue & submit quotation in accordance with the info from BDM / Distributor. Reply on due time on email enquiries. Complaint handling. Receive & process returns & repairs in accordance with the applicable procedure and in cooperation with relevant...

Responsibilities: Order handling in ERP (M3) system with correct prices. Delivery within the requested date. Issue & submit quotation in accordance with the info from BDM / Distributor. Reply on due time on email enquiries. Complaint handling. Receive & process returns & repairs in accordance with the applicable procedure and in cooperation with relevant...

Role - Customer Service Freshers Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Mandarin / Cantonese (basic, any races) Allowance - Language Allowance Qualification: Freshers/ upto 1-2 year experience in customer support is preferred Shift: Rotational shift **Salary**: RM1,000.00 - RM5,000.00 per month Application...

GRATITUDE INDIA”, Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients. This Is In Stark Contrast To The Left Wing Ideology Of All Consultancies Who Boast About Their Relationship With The Clients And They Believe Their Success Is Only And Only Because Of Their...

__ - Answer phone calls and attend to guests' requests to book rooms or events at the hotel. - Check on the internal booking system and make the booking for the guest. - Obtain payment information and run credit/debit card payments when required. - Assist guests with booking transport such as taxis and giving directions where required. - Liaise with the...

**Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to customer inquiries - Follow up the cases, keep the...

**Responsibilities**: - Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements. - Communicate and build good rapport and relationship with customers, agents, airlines and co-loaders. - Organize workflow to meet the time...

**Job Details** - Location: Livingston, George Town, Penang - Shift: 9AM to 6PM (Monday to Friday) **Who is Teleperformance Malaysia?** Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 4 sites in Penang...

Shape your Career with Citi Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life. We’re currently looking for a high caliber professional to join our team as Officer, Customer Service Analyst 1 - C09 - Hybrid (Internal...

EKG Group is one of the world’s largest face-to-face advertising & marketing companies; specialising predominantly in creating brand awareness and providing cost-effective solutions for a portfolio of clients from a different range of industries. Starting in 2001, we have expanded massively due to the demands from our clients to increase their customer...