Customer Complaint Specialist

Change people's lives and love what you do Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear...

Change people’s lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for...

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Manager, Customer Advocacy (Complaint Management) **If you are looking to excel and make a difference, take a closer look at us...** As a Customer Advocacy manager, your key responsibility is to manage complaints received from all channels within the bank and the position requires you to ensure the complaints are attended to, handled and resolved in...

**Join EPOS: Empower Your Career as a Customer Experience Specialist** - Join a young vibrant and cheerful team! - All age groups are welcome - Multilingual (English and Chinese) is an advantage. **Benefits**: - Receive full training tailored to foster your role excellence. - Engage in a structured skills development program aimed at long-term career...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to clients within the dynamic transportation & logistics...

**Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Assist customers with system queries, problem-solving, service requests and resolving solutions or user complaints. - Document customer interactions via the ticketing system. - Collaborate with other team members to escalate complex issues and ensure...

Responsibilities: - Manage escalation case from first level customer service team - Ability to identity the root cause and propose suitable solutions to achieve customer satisfaction. - Resolve the complaint/dispute with the customer amicably - To ensure that the service provided is consistent and meets both external and internal requirements, adhering to...

Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...

Position responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely feedback, maintain...

**Company Description** Language Talent Solutions Sdn Bhd is a company that believes in the power of talent beyond borders. They are dedicated to breaking down barriers and thinking beyond limitations to create globally competitive teams. Language Talent Solutions understands that skills matter more than passports and strives to bridge borders across the...

JoinEPOS:Empower Your Career as a Customer Experience Specialist Join a young vibrant and cheerful team All age groups are welcome Multilingual (English and Chinese) is an advantage.Benefits: Receive full training tailored to foster your role excellence. Engage in a structured skills development program aimed at longterm career growth. Thrive in a dynamic,...

Provide friendly and efficient service to the travel community of our client. Be a first point of contact to handle and resolve customer complaints. Respond professionally to inbound phone calls, including urgent situations. Identify and escalate issues appropriately. Research information and troubleshoot problems using available resources. Arbitrate in...

Responsibilities: - Manage escalation case from first level customer service team - Ability to identity the root cause and propose suitable solutions to achieve customer satisfaction. - Resolve the complaint/dispute with the customer amicably - To ensure that the service provided is consistent and meets both external and internal requirements, adhering to...

We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists - Mandarin Support (Klang Valley) to provide unrivalled support to our clients in the...

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALIST! - Salary Range : RM 3,000 - RM 3,500 + KPI RM 500 - Working Days : 5 Working Days Monday - Friday, 2 Days Off - Working Hours : 8AM-5PM (24/7 Rotational Shift in the Future) - Working Location : Subang Jaya Roles & Responsibilities: - Ensures all customer inquiries/ issues/ complaints are resolved according to...

You will be in charge of the operations and solutions management in the frame of Flight Hour and LRU Services. The Industrial solutions manager will work within a team of repair & transport/logistic solutions experts. The main aim of this team is to build and maintain the set-up for FHS repair & Transport supply chain. To maintain and improve this industrial...