Manager, Customer Advocacy

If you are looking to excel and make a difference, take a closer look at us As a Customer Advocacy manager, your key responsibility is to manage complaints received from all channels within the bank and the position requires you to ensure the complaints are attended to, handled and resolved in accordance with the Standard Operating Procedures, Internal...

The role will require on-going advocacy to ensure that existing programmes and investments continue to evolve and eventually become self **Responsibilities include**: Managing existing Strategic relationships Advocating Think City’s value proposition to potential clients Formalisation of high level collaborations and partnerships Negotiation of multiple...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest...

Duties/Responsibilities: -Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. -Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. -Measures team performance; communicates goals and quotas to team; encourages and motivates...

Lifecycle Marketing Manager - Optimisation & Advocacy At SiteMinder, we open every accommodation business to a new world of opportunity. Our platform helps every accommodation business owner sell, market, manage and grow their business. This role leads a team to ensure already successful customers access more of SiteMinder’s value through great campaigns...

**Ignite Customer Success in Fintech!** **Do you thrive on building meaningful customer relationships and driving results? Are you passionate about the FinTech industry and eager to contribute to a local-based diversified conglomerate?** **In this pivotal role, you'll play a key role in shaping our customer success strategy and fostering long-lasting...

-Job Highlights - South East Asia’s Leading Payment Gateway Provider Medical, Dental and Optical Benefits Free Daily Breakfast and Fresh Fruits -Job Description **Get to know the role and the day-to-day activities**: - Manages corporate accounts to ensure clients' needs are met efficiently and professionally. - In charges of retention of corporate...

**Responsibilities**: - Review, monitor, and analyze legislative and regulatory issues and trends within the country. - Develop and execute advocacy campaigns aimed at shaping public policy and regulations. - Facilitate policy, regulatory, and crisis management. - Collaborate with government agencies, industry associations, and other stakeholders to...

The world is changing fast and Shell is changing, too - not only to keep up with the external pace, but also to anticipate and shape a different future. The Corporate Relations (CR) function will deliver value by supporting our Powering Progress strategy and improving policy and advocacy outcomes. We will bring the outside in and secure and drive Shell’s...

**Job Details**: - Location: Bangsar South, Kuala Lumpur - Working hours: Monday - Friday, 8.30am - 5.30pm - Permanent position - Offered salary: Up to RM 5,500 **Responsibilities**: - Execute programs to identify and nurture customer advocacy. - Leverage customer feedback and testimonials to drive business growth and brand loyalty. - Lead efforts to...

8+ years of experience representing a large manufacturing, services company, industry association and/or national and local policymakers. - Bachelor’s degree is required in relevant discipline. The role requires extensive field work within state government departments and agencies, and travel to infrastructure locations in Malaysia as required. Key job...

**JOB SUMMARY** The Government Affairs and Patient Advocacy Manager is expected to drive and advocate Takeda as a healthcare partner for policy makers, payers and patient advocacy organizations to advance standards of care and access. This position is responsible to support government affairs strategies and cultivate relations with government, key opinion...

**Job Summary**: This position holder is responsible for Royal Malaysian Customs declaration & reporting, Tax Stamps purchase, reconciliation, reporting and replacement. Also responsible to execute customs excise matters in line with the relevant internal control procedure and local customs excise regulatory requirements. **Responsibilities**: -...

**Responsibilities**: - Job Description**Some Careers Open More Doors Than Others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that...

Drive and monitor overall social media activities - Create and build brand awareness & positioning - This position requires to work closely with graphic/media designer - Have vast knowledge, skills in Facebook/Instagram/YouTube/LinkedIn/Pinterest and know the differences between these platforms - Experience in handling subscribers & newsletter, able to...

**Job Description**: **Functional Responsibility & Duties** - ** To support the Head Risk Management and Sr Mgr, Compliance in carrying out their roles and responsibilities** - ** To assist in establishing an effective group compliance framework whilst ensuring alignment with local regulatory requirements towards effective Compliance Risk Management at...

Location: Malaysia (Fully remote) Job type: Full time * Who we are* Tenzo is an analytics and AI forecasting platform with the mission of making restaurants as successful and sustainable as possible. We’ve just had our best year yet, ending 2021 with customers in 18 countries and 3 times as many signed locations as we started the year with. We’re looking...

_**VERY URGENT!**_ **Key Responsibilities**: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to...

**Responsibilities**: - Policy managers are responsible for managing the development of policy programs and ensuring that the strategic objectives of the organization are met. They oversee the production of policy positions, as well as the organization's campaign and advocacy work in fields such as environmental, ethics, quality, transparency, and...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest...