Manager, Customer Advocacy

If you are looking to excel and make a difference, take a closer look at us As a Customer Advocacy manager, your key responsibility is to manage complaints received from all channels within the bank and the position requires you to ensure the complaints are attended to, handled and resolved in accordance with the Standard Operating Procedures, Internal...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest...

Marsh Insurance Brokers is seeking candidates for the following position based at Corporate Tower 8, Pavillion Damansara Heights, Kuala Lumpur office.Senior Manager, Claims Advocacy (Construction Insurance Claims)What can you expect?This will be an exceptional opportunity to collaborate and work alongside a highly motivated, well established and professional...

Marsh Insurance Brokers is seeking candidates for the following position based at Corporate Tower 8, Pavillion Damansara Heights, Kuala Lumpur office.Senior Manager, Claims Advocacy (Construction Insurance Claims)What can you expect?This will be an exceptional opportunity to collaborate and work alongside a highly motivated, well established and professional...

**Ignite Customer Success in Fintech!** **Do you thrive on building meaningful customer relationships and driving results? Are you passionate about the FinTech industry and eager to contribute to a local-based diversified conglomerate?** **In this pivotal role, you'll play a key role in shaping our customer success strategy and fostering long-lasting...

**Ignite Customer Success in Fintech!** **Do you thrive on building meaningful customer relationships and driving results? Are you passionate about the FinTech industry and eager to contribute to a local-based diversified conglomerate?** **In this pivotal role, you'll play a key role in shaping our customer success strategy and fostering long-lasting...

Ignite Customer Success in FintechDo you thrive on building meaningful customer relationships and driving results? Are you passionate about the FinTech industry and eager to contribute to a local-based diversified conglomerate?In this pivotal role, you'll play a key role in shaping our customer success strategy and fostering long-lasting relationships.You'll...

**Responsibilities**: - Review, monitor, and analyze legislative and regulatory issues and trends within the country. - Develop and execute advocacy campaigns aimed at shaping public policy and regulations. - Facilitate policy, regulatory, and crisis management. - Collaborate with government agencies, industry associations, and other stakeholders to...

The Offer Fantastic work culture Leadership Role Flexible working options The Job Your responsibilities will include: Developing and managing a portfolio of Key Accounts. Achieving monthly sales targets by identifying and developing new customers. Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing...

The Offer Fantastic work culture Leadership Role Flexible working options The Job Your responsibilities will include: Developing and managing a portfolio of Key Accounts. Achieving monthly sales targets by identifying and developing new customers. Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing...

**Job Details**: - Location: Bangsar South, Kuala Lumpur - Working hours: Monday - Friday, 8.30am - 5.30pm - Permanent position - Offered salary: Up to RM 5,500 **Responsibilities**: - Execute programs to identify and nurture customer advocacy. - Leverage customer feedback and testimonials to drive business growth and brand loyalty. - Lead efforts to...

1. Ensure airworthiness of the aircraft for the work performed through the WP, sign the Certificate of Release to service and deliver back the aircraft to customers. 2. Participate in the Working Party Preparation with the preparation group (Work scope, Work planning, Resources Doc/Material/Logistic). 3. Allocate tasks to staff according to the competence...

1. Ensure airworthiness of the aircraft for the work performed through the WP, sign the Certificate of Release to service and deliver back the aircraft to customers.Participate in the Working Party Preparation with the preparation group (Work scope, Work planning, Resources Doc/Material/Logistic).Allocate tasks to staff according to the competence...

The world is changing fast and Shell is changing, too - not only to keep up with the external pace, but also to anticipate and shape a different future. The Corporate Relations (CR) function will deliver value by supporting our Powering Progress strategy and improving policy and advocacy outcomes. We will bring the outside in and secure and drive Shell’s...

Your role is pivotal to the retention and growth of customers in a defined segment as you prioritise outstanding customer advocacy and navigate an internal stakeholder landscape to deliver world class customer services. Acting as the key interface and point of contact between Telstra and customers, you contribute to the establishment of efficient and...

**Job Title**: Customer Service Agent **Location**: Kuala Lumpur, Malaysia **Key Responsibilities**: 1. **Efficient Client Support**: - Maintain professionalism and empathy throughout all interactions, demonstrating a strong commitment to delivering world-class customer service. 2. **Complaint Management and Resolution**: - Thoroughly investigate and...

**Key Responsibilities**: 1. **Efficient Client Support**: - Maintain professionalism and empathy throughout all interactions, demonstrating a strong commitment to delivering world-class customer service. 2. **Complaint Management and Resolution**: - Thoroughly investigate and follow up on customer complaints, coordinating with relevant internal...

8+ years of experience representing a large manufacturing, services company, industry association and/or national and local policymakers. - Bachelor’s degree is required in relevant discipline. The role requires extensive field work within state government departments and agencies, and travel to infrastructure locations in Malaysia as required. Key job...

**JOB SUMMARY** The Government Affairs and Patient Advocacy Manager is expected to drive and advocate Takeda as a healthcare partner for policy makers, payers and patient advocacy organizations to advance standards of care and access. This position is responsible to support government affairs strategies and cultivate relations with government, key opinion...

Job Details: Location: Bangsar South, Kuala Lumpur Working hours: Monday Friday, 8.30am 5.30pm Permanent position Offered salary: Up to RM 5,500Responsibilities: Execute programs to identify and nurture customer advocacy. Leverage customer feedback and testimonials to drive business growth and brand loyalty. Lead efforts to minimize churn and maximize...