Manager, Customer Advocacy

**Duties/Responsibilities**: - Collaborates with Sales Manager to establish sales goals and to develop scripts for use by telemarketing team. - Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices. - Measures team performance; communicates goals and quotas to team; encourages and motivates...

**Key Responsibility of Incident Manager**: - Demonstrate strong commitment and drive in ensuring effective service delivery to customers - The role is pivotal to the retention and growth of customers in a defined segment as you prioritise outstanding customer advocacy and navigate an internal stakeholder landscape to deliver world class customer services -...

**Job Details**: - Location: Bangsar South, Kuala Lumpur - Working hours: Monday - Friday, 8.30am - 5.30pm - Permanent position - Offered salary: Up to RM 5,500 **Responsibilities**: - Execute programs to identify and nurture customer advocacy. - Leverage customer feedback and testimonials to drive business growth and brand loyalty. - Lead efforts to...

**Job Summary**: This position holder is responsible for Royal Malaysian Customs declaration & reporting, Tax Stamps purchase, reconciliation, reporting and replacement. Also responsible to execute customs excise matters in line with the relevant internal control procedure and local customs excise regulatory requirements. **Responsibilities**: -...

Your role is pivotal to the retention and growth of customers in a defined segment as you prioritise outstanding customer advocacy and navigate an internal stakeholder landscape to deliver world class customer services. Acting as the key interface and point of contact between Telstra and customers, you contribute to the establishment of efficient and...

**JOB SUMMARY** The Government Affairs and Patient Advocacy Manager is expected to drive and advocate Takeda as a healthcare partner for policy makers, payers and patient advocacy organizations to advance standards of care and access. This position is responsible to support government affairs strategies and cultivate relations with government, key opinion...

Responsibilities - Drive and monitor overall social media activities - Create and build brand awareness & positioning - This position requires to work closely with graphic/media designer - Have vast knowledge, skills in Facebook/Instagram/YouTube/LinkedIn/Pinterest and know the differences between these platforms - Experience in handling subscribers &...

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...

Drive and monitor overall social media activities - Create and build brand awareness & positioning - This position requires to work closely with graphic/media designer - Have vast knowledge, skills in Facebook/Instagram/YouTube/LinkedIn/Pinterest and know the differences between these platforms - Experience in handling subscribers & newsletter, able to...

**Key Responsibilities**: - Execute programs to identify and nurture customer advocacy. - Leverage customer feedback and testimonials to drive business growth and brand loyalty. - Lead efforts to minimize churn and maximize customer retention and renewals. Analyze and understand customer health metrics and implement proactive measures to address potential...

If you are looking to excel and make a difference, take a closer look at us - Demonstrate innovative thinking, understanding of emerging trends, identifying opportunities within / outside the financial services industry and translating them into viable digital initiatives within the Bank. - Assist in designing and developing customer centric propositions...

Core Responsibilities: Under the guidance and supervision of the CIJ Executive Director, the Programme Officer performs the following tasks and has the following responsibilities: - Provide strategic and technical input and coordinate the effective planning, implementation, monitoring and evaluation of the related media freedom and strengthening...

We believe it is people who give purpose to our technology. So, we're committed to staying close to our customers and providing them the best experience and delivering the best tech on the best network. Because our purpose is to build a connected future so everyone can thrive. And, for you, that means incredible opportunities to be challenged, to innovate,...

The Business Development Manager will play a key role in; - Building effective long-term relationships with customers requiring corporate training providers - Building effective long-term relationships with partners who may provide curriculums, venues, collaterals, merchandise and more - Building effective long-term relationships with governmental agencies...

Shangri-La Customer Engagement & Process Transformation Kuala Lumpur Do you want to be part of a business that creates colorful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally! How will you feel to be part of a brand known for setting Hospitality standards and a career with one of the largest employers of...

**Job Details**: - Location: Bangsar South, Kuala Lumpur - Working hours: Monday - Friday, 8.30am - 5.30pm - Permanent position - Offered salary: Up to RM 5,500 **Responsibilities**: - Execute programs to identify and nurture customer advocacy. - Leverage customer feedback and testimonials to drive business growth and brand loyalty. - Lead efforts to...

YOUR OPPORTUNITYYou will become the face and voice for our brands to the community, crafting and delivering the brand programming agreed in our sales, marketing and advocacy strategy. You will embody and represent the brand’s image and values externally and internally with the opportunity to leave your legacy as our Spirits expert.- Your deep knowledge...

**About the role**: Overall CSM Responsibility To have overall responsibility for Quality of Service and Customer satisfaction for all implemented Orange Business Services in-sourced and outsourced services and solutions on assigned customer(s). (measure service provided against defined Service Level Agreements) To be the Malaysia and International...

**Position Title**: - Manager, Industry Affairs **Reports To**: - Senior Manager, Government Relations **Position Summary**: - Assess overall group compliance and lead MAG compliance activities to resolve any gaps in key industry requirement. Stays abreast of developments and changes in Industry policies. - Strategize and accomplishes MAG’s corporate...

**Reports To**: - Senior Manager, Government Relations **Position Summary**: - Assess overall group compliance and lead MAG compliance activities to resolve any gaps in key industry requirement. Stays abreast of developments and changes in Industry policies. - Strategize and accomplishes MAG’s corporate objective by leveraging on key Industry platforms...