Incident Manager

Overseeing the incident management process and team members involved in resolving the incident. - Responding to a reported service incident, identifying the cause, and initiating the incident management process. - Prioritizing incidents according to their urgency and influence on the business. - Producing documents that outline incident protocols such as how...

JOB PURPOSE: - To manage the Incident & Problem Management functions to ensure quick restoration for systems and services for the business entities. - To facilitate Service Management in their efforts to increase the maturity of the IT Service management processes from the perspective of Incident & Problem Management - To co-ordinate strategic planning’s...

**What we do** At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For...

We are seeking an enthusiastic Incident Management Analyst to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations. This role is ideal for individuals passionate about developing their skills in incident management, contributing to incident resolution, and supporting a reliable...

We are seeking an enthusiastic Incident Management Analyst to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations. This role is ideal for individuals passionate about developing their skills in incident management, contributing to incident resolution, and supporting a reliable infrastructure....

We are seeking an enthusiastic Incident Management Analyst to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations. This role is ideal for individuals passionate about developing their skills in incident management, contributing to incident resolution, and supporting a reliable...

The Responsibilities of the Role:Always on top of any major incident and oversee the entire process from detection to resolution.Facilitate bridge calls with relevant teams during major incidents and potential critical issues.Maintains quality handling of Jira tickets, from creation to closure.Constant follow up on open tickets as necessary.Facilitate the...

ResponsibilitiesIncident Management: Experience in managing incidents, including response strategies and postmortem analysis, is critical for maintaining system reliability.Troubleshooting: The ability to diagnose and resolve issues quickly is a key trait for any Incident Manager.Networking Knowledge: A solid grasp of networking concepts helps in diagnosing...

About Us:Ezypay Pty is a leading provider of payment solutions. We are committed to delivering exceptional service to our customers and ensuring the highest levels of availability for our systems.Job Summary:We are seeking an experienced Incident Management Specialist to join our team. The successful candidate will be responsible for managing incidents...

About the role:To ensure the effective and efficient management of incidents within an organization, aiming to restore normal service operations as quickly as possible with minimal disruption to business operations by connecting the right people together and managing the incident until resolution and keeping all relevant parties updated.As an Incident...

**Key Responsibilities**: - Act as the primary point of contact for all incidents and problems - Respond to incidents and problems in a timely and effective manner - Establish procedures and guidelines for incident and problem management - Coordinate with other teams to resolve incidents and problems - Identify common issues across teams and services -...

We are seeking a highly skilled Incident Management Specialist to join our Infrastructure team, dedicated to ensuring business continuity and efficiency in operations.Key ResponsibilitiesRecord, categorize, prioritize, and track incidents to ensure timely resolution.Participate in post-incident reviews, assisting in creating reports on incidents and their...

We are seeking an Incident Management Professional to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations.ResponsibilitiesRecord, categorize, prioritize, and track incidents to ensure timely resolution.Participate in post-incident reviews, assisting in creating reports on incidents and their resolutions.The...

As an Incident Management Specialist with Orange Business, you will play a critical role in ensuring the seamless delivery of network services to our customers. This includes coordinating all moves, adds, and changes on customer network connections, conducting technical feasibility studies, and overseeing end-to-end change management.Key...

We are seeking a Proactive Incident Manager to join our team at Sporter Global AS. This role involves investigating and resolving production incidents, ensuring system availability, and collaborating with team members to achieve excellent customer service.

As a Production Incident Manager at Net2Source Inc., you'll be responsible for managing and resolving production incidents, performing system health checks, and collaborating with development and infrastructure teams to ensure seamless system performance.About the RoleThis is an exciting opportunity to work in a fast-paced environment where no two days are...

We believe it is people who give purpose to our technology. So, we're committed to staying close to our customers and providing them the best experience and delivering the best tech on the best network. Because our purpose is to build a connected future so everyone can thrive. And, for you, that means incredible opportunities to be challenged, to innovate,...

We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC...

Job Title: Executive - Incident & Problem Management Job Summary: The Executive - Incident & Problem Management is responsible for overseeing and managing critical incidents, crises, and other broadly impacting events. This role involves leading incident bridge calls, facilitating real-time information flow, escalating issues to senior management, and...

Orange Business WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaDeliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams.Implement and coordinate the simple and standard changes & get the complex changes activated in...