Incident Management Specialist
3 days ago
As an Incident Management Specialist with Orange Business, you will play a critical role in ensuring the seamless delivery of network services to our customers. This includes coordinating all moves, adds, and changes on customer network connections, conducting technical feasibility studies, and overseeing end-to-end change management.
Key Responsibilities:- Assess requests for change originating from various departments, including incident management, problem management, release management, or continuity management.
- Serve as the primary point of contact for critical incidents and sensitive sites, providing expert guidance and support.
- Develop and maintain in-depth knowledge of our client solutions and ensure awareness of any changes or updates.
- Monitor major incidents or sensitive site escalations, collaborating with technical leads for resolution if necessary.
Continuous Improvement: Perform regular audits to ensure process compliance, update competency matrices, and contribute to team learning initiatives through workshops and training programs.
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Incident Management Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Inc. Full timeWe are seeking a highly skilled Incident Management Specialist to join our Infrastructure team, dedicated to ensuring business continuity and efficiency in operations.Key ResponsibilitiesRecord, categorize, prioritize, and track incidents to ensure timely resolution.Participate in post-incident reviews, assisting in creating reports on incidents and their...
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Incident Management Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ezypay Pty Full timeAbout the role:To ensure the effective and efficient management of incidents within an organization, aiming to restore normal service operations as quickly as possible with minimal disruption to business operations by connecting the right people together and managing the incident until resolution and keeping all relevant parties updated.As an Incident...
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Incident Resolution Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeIncident Management Expert WantedWe are seeking a seasoned IT professional to join our team as an Incident Resolution Specialist. In this role, you will be responsible for managing and resolving complex technical issues that arise within our organization.ResponsibilitiesYour key responsibilities will include:Maintaining quality handling of Jira tickets, from...
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Incident Response Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Upscale Sdn Bhd Full timeAbout the JobAccountabilities:Analyze and respond to security incidents in a timely and effective manner.Develop and maintain playbooks and knowledge base to minimize security incident impact.Collaborate with internal teams to ensure effective incident response and communication.Stay up-to-date with emerging threats and technologies to enhance our security...
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Incident Response Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia S-RM Intelligence and Risk Consulting Full timeS-RM Intelligence and Risk Consulting is a global intelligence and cyber security consultancy seeking an Incident Response Specialist to join our Cyber Security Team in Kuala Lumpur.Job DescriptionThis exciting role involves working on a variety of casework, responding to incidents for both public and corporate clients. You will have opportunities to broaden...
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Incident Response Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ezypay Pty Full timeAbout Us:Ezypay Pty is a leading provider of payment solutions. We are committed to delivering exceptional service to our customers and ensuring the highest levels of availability for our systems.Job Summary:We are seeking an experienced Incident Management Specialist to join our team. The successful candidate will be responsible for managing incidents...
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Incident and Problem Resolution Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lenovo Full timeWe are seeking a skilled Incident and Problem Resolution Specialist to join our team at Lenovo. In this role, you will be responsible for the effective management of our IPC management processes, promoting best practice and ensuring compliance with ITIL standards.About the RoleThis position requires strong leadership skills, technical knowledge of IT...
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Incident Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full timeWe are seeking an enthusiastic Incident Management Analyst to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations. This role is ideal for individuals passionate about developing their skills in incident management, contributing to incident resolution, and supporting a reliable...
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Incident Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full timeWe are seeking an enthusiastic Incident Management Analyst to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations. This role is ideal for individuals passionate about developing their skills in incident management, contributing to incident resolution, and supporting a reliable infrastructure....
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Incident Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Inc. Full timeWe are seeking an enthusiastic Incident Management Analyst to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations. This role is ideal for individuals passionate about developing their skills in incident management, contributing to incident resolution, and supporting a reliable...
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IT Incident Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full timeThe Responsibilities of the Role:Always on top of any major incident and oversee the entire process from detection to resolution.Facilitate bridge calls with relevant teams during major incidents and potential critical issues.Maintains quality handling of Jira tickets, from creation to closure.Constant follow up on open tickets as necessary.Facilitate the...
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Incident Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full timeResponsibilitiesIncident Management: Experience in managing incidents, including response strategies and postmortem analysis, is critical for maintaining system reliability.Troubleshooting: The ability to diagnose and resolve issues quickly is a key trait for any Incident Manager.Networking Knowledge: A solid grasp of networking concepts helps in diagnosing...
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Incident, Problem
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lenovo Full timeWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC...
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Incident Change Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Orange Business Full timeOrange Business WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaDeliver all Moves, Adds & Changes on customer network connections, performing technical feasibility study and end-to-end change management by coordinating with internal specialist teams.Implement and coordinate the simple and standard changes & get the complex changes activated in...
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Incident Management Professional
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full timeWe are seeking an Incident Management Professional to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations.ResponsibilitiesRecord, categorize, prioritize, and track incidents to ensure timely resolution.Participate in post-incident reviews, assisting in creating reports on incidents and their resolutions.The...
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Security Incident Response Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full timeAbout UsCIMB is a leading financial institution that prioritizes the security of our customers' data. We are committed to providing a safe and secure environment for our customers to conduct their financial transactions.We are seeking a highly skilled Security Incident Response Specialist to join our team. The successful candidate will be responsible for...
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IT Security Incident Responder
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cyber Crime Full timeAbout This RoleThis role offers an exciting opportunity to join our Cyber Crime team and contribute to our mission of protecting businesses from cyber threats.As a Senior IT Security Specialist, you will be responsible for handling security incidents, providing level two (L2) support, and collaborating with cross-functional teams to develop effective...
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Proactive Incident Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sperton Global AS Full timeWe are seeking a Proactive Incident Manager to join our team at Sporter Global AS. This role involves investigating and resolving production incidents, ensuring system availability, and collaborating with team members to achieve excellent customer service.
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Incident Response Specialist
19 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lpstech Full timeAbout UsLPS Tech is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.We own what we say, we do what we say, and we WOW our customers. Our continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for...
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Production Incident Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full timeAs a Production Incident Manager at Net2Source Inc., you'll be responsible for managing and resolving production incidents, performing system health checks, and collaborating with development and infrastructure teams to ensure seamless system performance.About the RoleThis is an exciting opportunity to work in a fast-paced environment where no two days are...