Complaints Specialist

Change people's lives and love what you do Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear...

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers. We...

We are looking for a passionate sales specialist to join our sales team. The sales specialist responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets.To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch...

We are looking for a passionate sales specialist to join our sales team. The sales specialist responsibilities include generating leads, making sales calls, continuously updating our CRM database, and meeting sales targets.To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch...

**Join EPOS: Empower Your Career as a Customer Experience Specialist** - Join a young vibrant and cheerful team! - All age groups are welcome - Multilingual (English and Chinese) is an advantage. **Benefits**: - Receive full training tailored to foster your role excellence. - Engage in a structured skills development program aimed at long-term career...

**Join EPOS: Empower Your Career as a Customer Experience Specialist** - Join a young vibrant and cheerful team! - All age groups are welcome - Multilingual (English and Chinese) is an advantage. **Benefits**: - Receive full training tailored to foster your role excellence. - Engage in a structured skills development program aimed at long-term career...

**Job Summary**: The Player Support Specialist will serve as a key liaison between the company and its gaming community. This role requires a passionate individual who is adept at handling various customer service functions related to our gaming products. The specialist will be responsible for addressing in-game inquiries, handling complaints, and providing...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Service Specialists, providing unrivalled support to clients within the dynamic transportation & logistics...

**Company Description** Language Talent Solutions Sdn Bhd is a company that believes in the power of talent beyond borders. They are dedicated to breaking down barriers and thinking beyond limitations to create globally competitive teams. Language Talent Solutions understands that skills matter more than passports and strives to bridge borders across the...

**Job description** - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer...

**Job Scope** We are seeking a detail-oriented quality assurance specialist to be in charge developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions. This role will work closely with various departments to perform and validate test cases based on...

JoinEPOS:Empower Your Career as a Customer Experience Specialist Join a young vibrant and cheerful team All age groups are welcome Multilingual (English and Chinese) is an advantage.Benefits: Receive full training tailored to foster your role excellence. Engage in a structured skills development program aimed at longterm career growth. Thrive in a dynamic,...

WE ARE HIRING CUSTOMER EXPERIENCE SPECIALIST! - Salary Range : RM 3,000 - RM 3,500 + KPI RM 500 - Working Days : 5 Working Days Monday - Friday, 2 Days Off - Working Hours : 8AM-5PM (24/7 Rotational Shift in the Future) - Working Location : Subang Jaya Roles & Responsibilities: - Ensures all customer inquiries/ issues/ complaints are resolved according to...

**Responsibilities**: - Provide accurate information about products, services, and policies to customers. - Assist customers with system queries, problem-solving, service requests and resolving solutions or user complaints. - Document customer interactions via the ticketing system. - Collaborate with other team members to escalate complex issues and ensure...

Customer Service Specialists play a vital role in shaping a company's reputation and are essential in maintaining customer loyalty and attracting new business through positive word-of-mouth and reviews. Resolving Customer Issues: Actively working to understand customer concerns, complaints, or problems and taking appropriate actions to resolve them...

Primary Job Functions: - Respond promptly to all incoming communication channels. - Address customer needs efficiently, offering solutions or alternatives. - Foster strong customer relationships through dedicated service. - Ensure confidentiality and privacy of customer information. - Achieve both personal and team targets effectively. - Manage diverse...

Provide friendly and efficient service to the travel community of our client. Be a first point of contact to handle and resolve customer complaints. Respond professionally to inbound phone calls, including urgent situations. Identify and escalate issues appropriately. Research information and troubleshoot problems using available resources. Arbitrate in...

Position responsibilities: 1, Responsible for daily customer pre-sales discussions, after-sales consulting and answering system functions related questions; 2, Responsible for customers after-sale service, operation of the system and providing training to new clients; 3, Responsible for product usage issues reporting and providing timely feedback, maintain...

**Job Position**: Customer Relations Specialist **Job type**: Full time **Working hours**: - Day shifts - 5 days per week, 8 hours & 2 days off **Location**: KL Sentral **Basic Salary**:Starts from RM 4,000/- [defers for language] **Job description**: - Evaluates and resolves product/medical complaints on eye care and contact lenses worldwide per...