Complaints Specialist

Prometric Ireland Limited is committed to providing exceptional customer service to our candidates. We are seeking a highly skilled Complaint Resolution Specialist to join our team.Job OverviewThe successful candidate will be responsible for managing candidate complaints and escalations in the North American region, working closely with internal teams and...

Unlock Your Potential at CochlearWe're passionate about empowering people to achieve their full potential, and our commitment to innovation has led to the development of groundbreaking hearing solutions. As a Complaints Specialist, you'll join a team dedicated to making a meaningful difference in people's lives.Job Summary:Receiving, evaluating, and...

Job Description Summary Reporting to the Asia Pacific Regional Complaints Centre (APRCC), Team Lead. This position is responsible for managing the activities and procedures associated with complaints in the Asia Pacific region. He/she is accountable for setting own work direction and completing work tasks which include the following - effective and timely...

Are you passionate about delivering exceptional service to our customers? Do you have excellent communication and problem-solving skills?As Assistant Manager in our Complaints Management Team, you will play a key role in ensuring that our customers receive the highest level of satisfaction.Key Responsibilities:Handling complaints and enquiries thoroughly and...

Reporting to the Asia Pacific Regional Complaints Centre (APRCC), Team Lead. This position is responsible for managing the activities and procedures associated with complaints in the Asia Pacific region. He/she is accountable for setting own work direction and completing work tasks which include the following - effective and timely processing of customer...

**Company overview**: Our client is a multinational company in the business of distributing ophthalmic devices in Malaysia. **Key Responsibilities**: - Customer Support: Take full ownership of post-sales complaints and inquiries, providing timely and effective resolutions. - Repair Management: Work on repairing faulty instruments and collaborating with...

Customer Care Senior Specialist Job DescriptionWe are seeking an experienced Customer Care Senior Specialist to join our Operations team. As a Customer Care Senior Specialist, you will be responsible for managing a team of customer service agents and providing guidance and support as needed.The ideal candidate will have a strong background in customer...

Key ResponsibilitiesThis is an exciting opportunity to join our team as a Specialist Customer Service professional.In this role, you will be responsible for:Providing exceptional customer service and support.Managing customer inquiries and resolving issues in a timely and efficient manner.Working closely with operational teams to ensure customer...

Job DescriptionThe Product Monitoring Specialist will be accountable for monitoring product feedback (issue reports, complaints, user feedback, etc) received by Cochlear. Contribute to the feedback triage process by reviewing, categorizing and reproducing product feedback in a timely manner.Support investigations within Cochlear's dedicated product support...

About the JobWe are seeking a highly skilled and experienced individual to join our team as a Specialist Customer Service professional.In this role, you will be responsible for providing exceptional customer service, managing customer inquiries, and resolving issues in a timely and efficient manner.ResponsibilitiesManage inbound orders and customer queries...

Job DescriptionAs a front-line support specialist at Hytech, you will provide exceptional customer service via live chats, phones, and email. You will answer queries, resolve client issues, and address feedback professionally.Key Responsibilities:Provide proactive support to customersResolve client issues promptlyAddress customer feedback and complaints

Company OverviewKlook inspires and enables more moments of joy for travelers with over half a million curated quality experiences across 2,300 destinations worldwide.As a Customer Experience Specialist at Klook, you will play a crucial role in delivering exceptional customer service, ensuring customer satisfaction, and building strong relationships with our...

Be a part of our dynamic corporate travel team and contribute to delivering exceptional service to our customers. As a Business Travel Specialist, you'll be responsible for working closely with business leaders to gather requirements and provide data and documentation as requested.What You'll NeedYou'll need to have full command of major GDS systems and at...

Objectives: Responsible for managing Digital Demand Generation (Lead Gen + Mgmt), Page Management strategy & Execution, Content Planning and creation, Content Calendar MAIN JOB FUNCTIONS - Digital Demand Generation (Lead Gen + Mgmt) - Page Management strategy + Execution - Targeting - Ad Spent - Campaign Management - Content Planning and creation - Content...

Job DescriptionWe are seeking a highly skilled Digital Marketing Specialist to join our team. The ideal candidate will have experience in digital marketing channels, including web, SEO/SEM, Youtube, social media and display advertising.The successful candidate will plan and execute digital marketing campaigns and physical advertisement, working closely with...

Job SummaryTIME dotCom Bhd is seeking a highly skilled Client Relations Specialist to join our team. As a Client Relations Specialist, you will be responsible for maintaining a positive and professional attitude toward customers, responding promptly to customer inquiries, and communicating with customers through various channels.Key...

About the RoleThe Service Delivery Specialist will be responsible for delivering high-quality service and exceeding customer expectations in every interaction.Key AccountabilitiesTo handle customer inquiries and resolve issues promptly and efficiently.To provide clear and concise information to customers regarding our services and products.To work closely...

About the JobCorporate Partners Consultancy Sdn Bhd is seeking a Client Partnership Specialist to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, and driving business growth through effective account management.The ideal candidate will have excellent communication...

TIME's group is committed to delivering outstanding customer experiences. As an Escalation Specialist, you will be responsible for handling complex customer inquiries and resolving escalated issues.Key Responsibilities:Resolve Complex IssuesInvestigate and address complex customer complaints, utilizing advanced problem-solving skills and knowledge of...

Business Development Support SpecialistAveris Sdn. Bhd. is seeking a highly skilled Business Development Support Specialist to join our team. The successful candidate will provide administrative support to the sales team, focusing on business development and growth initiatives.Key Responsibilities:Process sales and invoices to ensure accurate and timely...