
Customer Relations Specialist Cantonese korean thai
4 weeks ago
**Job Position**: Customer Relations Specialist
**Job type**: Full time
**Working hours**:
- Day shifts
- 5 days per week, 8 hours & 2 days off
**Location**: KL Sentral
**Basic Salary**:Starts from RM 4,000/- [defers for language]
**Job description**:
- Evaluates and resolves product/medical complaints on eye care and contact lenses worldwide per FDA/ISO requirements.
- Monitors feedback activity using the complaint handling system and SAP to resolve complaints and promote customer satisfaction.
- Manages product returns and identifies quality signals.
- Provides documentation of compliments, enquiries and complaints.
- Ensures compliance with policies and procedures, client business rules and other legislative requirements including the Privacy Act, EEO & OH&S.
- Contributes to value add and business improvement initiatives through providing suggestions and feedback on systems, procedures, and operations, with a view to supporting continual improvement; and assisting with the implementation of changes and initiatives.
- Supports teamwork and strong collaboration within the call centre through effective relationships with other staff.
- Demonstrates openness to acquiring new skills and developing new product/service activities, in support of business development initiatives and improved operational effectiveness.
- Performs other related duties as assigned by management.
**Requirements**:
- Malaysian citizens.
- Minimum **Diploma or Degree** in a related field.
- **Bi-lingual**-Able to speak, read, and write in **Cantonese, /Korean, or/ Hindi, or/ Thai.**:
- **Minimum 2 years** in **customer service** or **call center** experience.
- Knowledge about eye care & contact lenses will be an added advantage.
- Good command of **English**.
- Good communication skills.
Pay: From RM4,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Customer service / Call center: 2 years (preferred)
**Language**:
- English (required)
- Cantonese (preferred)
- Korean (preferred)
- Hindi (preferred)
- Thai (preferred)
-
Dca (Mandarin/cantonese/korean)
4 weeks ago
Kuala Lumpur, Malaysia Avensys Consulting Sdn Bhd Full timeDelivery core tasks for complex and nonstandard deals and contracts. - Administration and process management - Represent Deal and Contract Assist (DCA) on defined sales calls - Manage and resolve field escalations and internal elevations. requirements. - Participate in UAT - Proficient in any one of the following Mandarin or Cantonese or Korean...
-
HR Services
4 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn Bhd Full time**Employer Background** Multinational Chemical Company - APAC Shared Services **Employment Type** 6 - 12 months contract (Renewable / Convertible) **Working Location** Bangsar South (Hybrid) **Responsibilities** - Admin job, system maintenance for Korean entity staffs. Update data in SAP. - Seek to understand business needs and provide support to a...
-
Bilingual Customer Service
3 weeks ago
Kuala Lumpur, Malaysia Socium Full time**Customer Service Responsibilities** list: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from Home **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: BilingualismMultilingual/Bilingual Customer Service/Translators- Chinese (Taiwan) - Japanese - Korean - German - Mandarin - Cantonese - Arabic - Spanish -...
-
Korean Translation Specialist
4 weeks ago
Kuala Lumpur, Malaysia Oracle Full timeKorean Translation Specialist-220002H6 **Applicants are required to read, write, and speak the following languages**: English, Korean **Preferred Qualifications** Oracle is currently looking for a talented and motivated linguist to join our Marketing team as a Korean Translation Specialist (US English to Korean). We are seeking a skilled language...
-
Customer Service Specialist
3 weeks ago
Kuala Lumpur, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Korean - Customer Service Location: Kuala Lumpur, Malaysia. Salary Max: RM10, 000 - 13,000 Language: Korean + English Headcounts: 10 Joining Date: ASAP or with Notice Period. Work hour: Rotational Shift Bachelor’s degree Role & Responsibilities: - Take call and provide accurate answer to customer queries. - Delivery excellent customer...
-
Multilingual/bilingual Customer Service and
3 weeks ago
Kuala Lumpur, Malaysia MyGlit Full time**Role**:Any Other **Timings**:Flexible (Permanent) **Industry**:BPO / ITES **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from Home Key Skills: BilingualismMultilingual/Bilingual Customer Service/Translators- Chinese (Taiwan) - Japanese - Korean - German - Mandarin - Cantonese - Arabic - Spanish - Portuguese - Indonesian - Thai -...
-
Bilingual Customer Service and Translators
2 weeks ago
Kuala Lumpur, Malaysia Gratitude India Full time1-3 years experience speaking any of the below languages; native and non-native speakers - Chinese - Japanese - Korean - Mandarin - Cantonese - Spanish - Indonesian/Bahasa - Thai - Vietnamese Requirement: - English or one of those languages mentioned above is fluent in WRITING. - Ability to catch up with and understand the content of the texts in English...
-
Customer Service Representative
3 weeks ago
Kuala Lumpur, Malaysia Spark Hunts Resources Full time**Customer Service Representative (Korean Speaker )** **Job Descriptions**: - Liaising with both internal & external stakeholder e.g product managers & the marketing team to handle complaints and feedback related to websites, products, platforms and service, etc. - Maintaining a working knowledge of company products to effectively communicate with...
-
Customer Service
2 weeks ago
Kuala Lumpur, Malaysia Language Talent Solutions Full timeDuties and Responsibilities: - Update clients on their request status accordingly. - Promote available products and services to clients. - Handle client inquiries appropriately and ensure that high-level service is provided. - Cooperate effectively with other departments as required. - Contribute to team effort by achieving targeted results. - Escalate the...
-
Customer Service
3 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full timePosition: Customer Service (Airlines) - Thai speaker Location: KL Sentral Working hours: Rotational shift between 9 AM - 9 PM Working days: 5 working days, 2 off days; Monday to Sunday **Salary**: RM4,000 + RM200 housing allowance + KPI bonus **Requirements**: - Native Thai speaker - Good English, B2 level at least - Diploma and...
-
Customer Service Executive Korean Speaker
3 weeks ago
Kuala Lumpur, Malaysia Go-Get Data Consultancy Full timeJob Title : Customer Service Executive Korean Speaker (Native Non Native) Location - Penang DOJ - 12th Aug Salary Upto 9000 MYR (plus allowance) Process - Global Ads Social Media Customer Success Specialist Korean 12th July Salary Up to RM 9000 Housing and language allowance included in RM 9000 24x7 Rotational Shift Fresh graduates are welcomed, cs...
-
Social Digital Marketing Specialist
3 weeks ago
Kuala Lumpur, Malaysia REGENERATION RESOURCES Full timeJob Overview: Primary Responsibilities: - Develop and execute digital marketing campaigns across multiple social media platforms to increase brand awareness and drive engagement. - Create and edit compelling social media content, including blogs, videos, infographics, and more, to promote our brand's values and mission in korean. - Monitor social media...
-
Commis 初級廚師
2 weeks ago
Kuala Lumpur, Malaysia Bezcareers Full time**[THAI/ KOREAN/ SOUTHEAST ASIAN CUISINE]** **JOB DESCRIPTION**: - _Assist in all food preparation and help to run the assigned station efficiently. _ - _Assist supervisor to run station efficiently._ - _Keep assigned section in good working order._ **REQUIREMENTS**: - _Minimum 2 Years Solid Culinary Experience_ - _With More Than 1 Years Working as...
-
Customer Service(Thai)
1 week ago
Kuala Lumpur, Malaysia GrowthFn sdn bhd Full timeThis are some of the responsibilities you will undertake. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer...
-
Customer Ssupport Specialist
2 weeks ago
Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time**Position: Customer Support Specialist (Thai and Vietnamese Speaker)** **Tenure: 1 Year contract/ Renewable Basis** **Salary: RM 4500 to RM 5000** **Working Location: Petaling Jaya** **Working Hour/days: Rotational Shift** **Responsibilities**: * * * * Act as point of contact and provides consultative support on agencies and advertisers'...
-
Part Time Player Support Executive
4 weeks ago
Kuala Lumpur, Malaysia PTW International ( Malaysia ) Sdn Bhd Full timeRESPONSIBILITIES - Identifying correcting and advising on technical issues in the customer’s computer, mobile app, and/or video game console. - Identifying trends in customer problems and provide clear feedback/inputs to the team members based on independent testing. - Escalating real-time issues to client/supervisor. - Translate Thai to English and vice...
-
Thai Speaker
2 weeks ago
Kuala Lumpur, Malaysia Language Talent Solution Full time**Company Description** Language Talent Solutions is a global recruitment firm that aims to connect the best talent around the world with top employers. We believe that skills matter more than your passport, so we work to break down barriers and bridge borders to create globally competitive teams. **Role Description** This is a full-time, on-site role for...
-
Thai Customer Service
2 weeks ago
Kuala Lumpur, Malaysia Language Talent Solutions Full time**Open to Thai or Malaysian who can speak, read and write Thai.** Location: Kuala Lumpur (WFH & hybrid arrangement) **Salary**: RM5000-8000 (based on current basic salary) 24/7 rotation shift Monday-Sunday **Duties and Responsibilities**: - Promote available products and services to clients - Handle client inquiries appropriately and ensuring that high...
-
Korean Speaker
4 weeks ago
Kuala Lumpur, Malaysia Glob Pro BrainHunters Sdn Bhd Full time**Job Summary**: As an experienced Customer Support Representative, you will provide our customers with product information and resolve any emerging issues that occur with accuracy and efficiency. **Responsibilities**: - Evaluates and resolves product/medical complaints with a particular focus on eye-care and contact lenses worldwide per FDA/ISO...