Customer Service Support

**Job Function**: Custmer support/service - ** Industry**: IT/Telecommunications - ** Job Description**: - As the first line support for network service including overseas locations, receive inquiries from customer and arrange support to service carrier and vendors in English and Japanese. - Record the troubleshooting steps and actions taken of an incident...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Responsibilities**: 1. Communicate and explain basic information to the customer 2. Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving 4. Provide excellent support experience to customers via all relevant communication channels. 5. Identify customer's needs, researching any existing...

**Position: Customer and Sales Support Administrator.**: - **Salary: RM 2500-3500.**: - **Work location: Sunway Damansara (PJU3), Petaling Jaya** **Introduction** **About the job** **The duties** Reporting to Sales Manager, the position is permanent and is office bound position where the incumbent will be responsible for providing administrative support...

**Position: Customer & Sales Support Administrator.**: - **Salary: RM 2500-3000.**: - **Work location: Sunway Damansara (PJU 3), Petaling Jaya** Our client is a vendor who have been trading distribution business and supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Responsibilities**: - A super agile startup that specializes in BPO, RPO and ITSO services, owned and ran by experienced professionals, and supported by great talents!- Find the career of your dreams - We're more than just a workplace. - We're a family. We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that...

**Company Details** Business Nature : BPO IT Service Industry Working Hours :. 3days work (Shift: 9am - 9pm / 9pm - 9am), 3days off Location : Kota Damansara, PJ **Roles & Responsibilities** - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests. - As...

Locations: IOI Putrajaya / Damansara Uptown Salary Range: 2.5k-2.9k Working Hours 6 days working 5am / 6am ( Per day total hours 8 hours) Sat (Half day) / Sunday Off Job Summary : Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards....

**Duties and responsibilities** - Knowledge of Enquries to cash Flow Cycle. - Follow up with After market sellers for order booking. - Work on Shipment Plan, Item allocation with the help of Supply chain team. - Sending PI to customers and follow-up for Payments and get it applied with the help of finance. - Work on Return/RMA’s & customer complaint and...

Main task is to do the Order booking in Oracle. Knowledge of commercial terms of a purchase order. Working on Discount Approval process and taking approval as per DOA. Working with finance for finance validations & Supply chain for allocating ship sets. Work on Shipment Plan, Hold release of orders through oracle, Item allocation with the help of Supply...

KEY RESPONSIBILITIES - Main task is to do the Order booking in Oracle. - Knowledge of commercial terms of a purchase order. - Working on Discount Approval process and taking approval as per DOA. - Working with finance for finance validations & Supply chain for allocating ship sets. - Work on Shipment Plan, Hold release of orders through oracle, Item...

Main task is to do the Order booking in Oracle. - Knowledge of commercial terms of a purchase order. - Working on Discount Approval process and taking approval as per DOA. - Working with finance for finance validations & Supply chain for allocating ship sets. - Work on Shipment Plan, Hold release of orders through oracle, Item allocation with the help of...

**Company Background** Web Ordering Business - Distribution Center **Working Location** Damansara Utama **Employment Type** Permanent - To provide solution to resolve customer’s enquiries effectively and efficiently to maintain maximum satisfaction and meet customer’s expectation. - Assist in daily counter ordering and payment process - To manage...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

**Position: Sales Administration & Customer Support Officer.**: - **Salary: RM 2500-3500.**: - **Work location: Sunway Damansara (PJU 3), Petaling Jaya** Our client is a medical vendor who have been supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a decade in Malaysia. They are in...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

**Position: Sales Administration & Customer Support Officer.**: - **Salary: RM 2500-3000.**: - **Work location: Sunway Damansara (PJU 3), Petaling Jaya** Our client is a vendor who have been trading distribution business and supplying medical devices and consumables to public and private medical healthcare services hospitals/organizations for over a...