Service Desk

**Service Desk Analyst** The Service Desk provides a single point of contact for all IT problems and enquiries. Service Desk takes responsibility of the total end to end management of all calls (from the initial contact, until the call is closed) and provides End-to End Tier 1 Incident Management support for all Desktop related problems and queries. The...

**Service Desk - Japanese Speaker**: - Publication Date: Apr 30, 2024- Ref. No: 509149- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At...

**Job title: Service Desk Analyst - Korean** **Location: Cyberjeya Malaysia** **Job type: Permanent** **Roles and Responsibilities** - Experience of working in a large customer focused environment; - At least 1 year’s experience in a customer service industry, preferably IT based; - At least 2 years experience of working in a helpdesk/customer handling...

**Service Desk Analyst - G5 (Cyberjaya) Immediate Hiring Position** **About the Job** - Immediate Hiring Position (Soonest in July 2023) - **Work Location**: Cyberjaya - **Salary Package**:RM3,000 - RM 3,500 - **Contract Duration**:6 Month (Renew based on performance Basis) - Preferable Non-Smoker Applicant - Must be able to articulate self well during...

IT Service Desk/ Helpdesk Japanese /Korean Speaker - At least JLPT N2. - Training is provided. - for Korean speaker at least TOPIK Level 5-6 **Salary**: RM4,500.00 - RM5,000.00 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting...

**Required Skill/Experience**: - A bachelor’s degree in a related field. - Must have at least 2 to 3 years of experience and proven working experience in providing Help Desk support. - Working knowledge of help desk software, databases, and remote control - Strong client-facing and communication skills - Advanced troubleshooting and multi-tasking skills -...

HECTADATA Sdn Bhd is a custom enterprise solutions provider based in Brickfields, Kuala Lumpur. Our technology and platform-agnostic approach make us a preferred partner for government bodies and MNCs who have approached us with projects of all scales and complexities. Our service offerings cover cloud and systems integration services, data intelligence and...

Handling inbound (80%), outbound calls (5%) & chat (15%) pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products To exceed customers expectation in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA **Salary**: From...

Communication , Change Management , English , ITIL , Leadership , Management , Outsourcing , Strategy , Vendor Management , A , AIA , Acting , Action , Advocate , Applications , Area , Associates , Average , Business , Business Units , Change , Change Management , Communication , Communication Skills , Company , Customer , Date , Deliverables , Delivering ,...

Diploma or Degree in Computer Science or related discipline. A minimum of 5 years’ experience working in IT Service Desk / Cyber Security / IAM areas. Experience in managing Premium Desk / Operations (User Support and/or Production Support) Solid understanding of at least one GIS product. Ability to learn quickly and adapt to changing requirements. Good...

Diploma or Degree in Computer Science or related discipline.A minimum of 5 years’ experience working in IT Service Desk / Cyber Security / IAM areas.Experience in managing Premium Desk / Operations (User Support and/or Production Support)Solid understanding of at least one GIS product.Ability to learn quickly and adapt to changing requirements.Good...

Job Description The End User Experience Engineer creates, develops, and installs solutions to complex technical, procedural, and logistical problems, providing expertise for the end user experience and desktop services. The ideal candidate performs complex diagnostics to resolve problems related to the desktop environment and relies upon technology...

Description du poste As a Senior Administrator in Securities Lending, you will be responsible to ensure the timely settlement of all Securities Lending related trade activity across various international markets and will successfully manage potential impact to CACEIS IS Services custody clients (both internal and external). The role involves provision of...

Description s: Process all Life change requests received as per stipulated requirements Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded Ensure 100% participation and contribution in team activities Attend & get certified for development plans identified to up...

Job DescriptionThe End User Experience Engineer creates, develops, and installs solutions to complex technical, procedural, and logistical problems, providing expertise for the end user experience and desktop services. The ideal candidate performs complex diagnostics to resolve problems related to the desktop environment and relies upon technology best...

Description du poste What is the opportunity? CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services European business and Malaysia centre of excellence. CACEIS Malaysia is a processing center of operational excellence supporting 11 countries across three...

Develop and implement a facility management program including daily surveillance, plan preventative maintenance and life-cycle requirements. - Conduct and document regular facilities inspections. - Ensure compliance with health and safety standard and industry codes. - Allocate and manage facility space for maximum efficiency. - Coordinate intra-office...

**SUPPORT ANALYST**: - Publication Date: Apr 30, 2024- Ref. No: 511831- Location: Cyberjaya, Selangor Darul Ehsa, MY, 63000**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the...

Reporting to the Group Lead, Operations Management, the incumbent works to provide user support on Proximity (desk-side) service. Key responsibilities include but are not limited to: - To provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences to the Global...

We are looking for a highly experience Senior System Engineer with a strong background in Citrix to join our team in Cyberjaya. As a Senior System Engineer, you will be providing end user support services to our important customers in Australia and around the region. Your expertise will be instrumental in delivering top-notch services and managing our...