Director, Government Engagement

2 weeks ago


Kuala Lumpur, Malaysia MasterCard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Director, Government Engagement

The Director, Government Engagement role focuses on aligning Mastercard’s product, service and ecosystem capabilities to solve for the challenges government clients face today in the areas of financial inclusion, citizen services, economic development and government operational excellence.

This function is responsible for creating new growth shoots for Mastercard’s business in Malaysia and Brunei to drive current and future revenue for the company by strengthening strategic partnerships, driving sales of digital platforms and solutions, deepening relationships with Government and winning project mandates, and expanding merchant acceptance.

This is a senior role in the Malaysia and Brunei team, working closely with Market Development teams to lead the business verticals of Financial Inclusion, Mobility and Government Sales. The incumbent would be expected to provide leadership, support and guidance to relevant Business Leads across the organization for meeting the abovementioned business objectives, while holding overall accountability.

Able to integrate knowledge across disciplines, including technology, operations, sales, product, marketing, compliance and risk.

Self-driven, organized and pro-active with ability to multi-task

Entrepreneurial and commercially focused with proven influencing skills

Experience of working on government business, tender process, managing government relationships, and co-developing a solution with government

Experience of mobilizing programs across multiple organizations (customer; partners; suppliers) and managing delivery to successful outcomes

Able to strongly articulate the case for public administration to embark upon complex, technology-enabled transformation initiatives

Strong interpersonal skills and the ability to work successfully on cross-functional teams

Critical thinker and solution-oriented

Post Graduate, MBA preferred.

COVID-19 Considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.



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