Applications Specialist

2 months ago


Kuala Lumpur, Malaysia GE HEALTHCARE Full time

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
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**Roles and Responsibilities**
- Primary focus will be to provide support to MRI customers in SEA6 (Malaysia, Singapore, Cambodia, Myanmar, Laos, Brunei), also periodically support other countries within ASEAN.
- Support product demonstrations, site visits and marketing activities.
- Introduce new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation (MR) and ongoing training needs.
- Coordinate, schedule, and execute objective based system training; monitor and report on training outcomes.
- Act as focal point for MR modality team, identify and solve customer issues, assist in escalations, problem determination, specialty training requests and communicate potential leads to relevant teams.
- Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives.
- Willingness and ability to travel within SEA6 and periodically within ASEAN

**Required Experience**:

- Bachelor degree in radiography or radiologic technology with more than 3 years of MR technical/clinical industry experience
- Demonstrated experience working on MRI systems
- Deep understanding of MR clinical education training and associated process implementation.
- Demonstrated experience delivering complex information and modifying messaging based on audience.

**Desired Characteristics**
- Strong oral and written communication skills. Ability to document, plan, and execute education programs.
- Excellent Interpersonal skills and working as part of a dynamic team environment.
- Demonstrated experience working on GE Healthcare MRI systems.

**Inclusion and Diversity**

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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