Team Assistant/executive, E-commerce Marketing

7 months ago


Malaysia Truegenics Pte Ltd Full time

**Mission of the role: The Team Assistant will play a crucial role in overseeing and maintaining content in our Amazon Marketplace, ensuring accuracy and consistency. This position requires a detail-oriented individual with excellent organizational and communication skills to support the Amazon Sales team in various tasks, including customer service, inventory management, and administrative duties.**

Key Responsibilities:

- Oversee and maintain content on Amazon, ensuring all pages, products, and pricing are consistently updated and aligned with established guidelines.
- Manage product listings, including creating and updating product descriptions, images, and specifications.
- Monitor inventory levels to ensure optimal stock levels are maintained, and coordinate with internal and external parties to ensure inventories are replenished promptly at fulfillment centers.
- Attend customers' inquiries and messages on Amazon, providing timely and accurate responses.
- Assist in the preparation of sales reports to support strategic decision-making.
- Work closely with the Amazon Sales team to manage and implement sales initiatives and marketing campaigns.
- Perform ad-hoc duties as required to support the team’s objectives and ensure smooth operations.

Key Skills / Experience:

- NITEC/Higher NITEC/Diploma in Business or any related field
- Proficiency in Google Workspace is essential, familiarity with Pivot Tables and VLOOKUP is a plus
- Willing to work on routine reporting and data entry.
- Effective communication and customer service skills.
- Good communication and interpersonal skills
- Able to work under pressure
- Willingness to learn, attention to detail, drive to constantly to improve oneself

This is a 100% remote role where the potential hire must be equipped with the following to carry out this role effectively:

- Laptop / CPU with acceptable speed
- At least 2 monitor screen (inclusive of laptop screen)
- Headset with Mic (Noise cancelling)
- Webcam
- Designated Workstation
- Stable and strong power and internet connectivity
- Noise-free and conducive environment


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