Customer Service Executive

The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

As a Customer Service Executive, you will be act as liaison, provide product and service information ,resolve any emerging problems to customers. You will play an important role in: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and raising issue related to the company products. - Exceeding customer...

Responsibilities: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to sales...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

You will play an important role in: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and raising issue related to the company products. - Exceeding customer expectation in terms of customer service and accurate information. - Deliver the best service to customers to ensure the highest customer...

**Key Responsibilities**: - Provide accurate information and assistance to customers regarding vehicle features, maintenance, warranties, and service appointments. - Resolve customer complaints and issues efficiently and effectively, aiming for first-contact resolution. - Ensure high levels of customer satisfaction through effective communication and...

**Benefits**: - Medical & Staff Insurance Benefits. - Miscellaneous Incentives & Commissions. - Annual Bonus. - Training will be provided. - 6 off days per month. - Uniform provided **Job description**: - Handles Front Desk Operations such as handling customer arrivals registration, departures and walk-in request. - Responding promptly to all customers’...

JOB DESCRIPTION: - To monitor, supervise, oversee, and audit Call Centre daily routine, manpower allocation and scheduling, to ensure the operation of Call Centre is ongoing and continuous. - Attend to high-level or critical customer complaint, provide solution, explanation, and follow-up according to the company SOP, and report to the superior or upper...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

Job Description: - Provide timely and accurate responses to users inquiries, addressing their questions, concerns, and technical issues related to products, services, or policies. - Demonstrate in-depth knowledge and understanding of the organization's products knowledge, services, and community guidelines to effectively assist customers and ensure...

**Basic qualities**: - College degree or above, major in administration, finance, and related fields/ Willing to work in Shift. **Experience requirements**: - At least 1years’ experience in foreign exchange brokerage, Internet, finance, e-commerce customer service **Capability requirements**: - Have a strong sense of responsibility and initiative and...

**Experience requirements**: - Direct Superior to Operation Director. - 2 years of experience as a foreign exchange broker, Internet, finance, and eCommerce customer service supervisor **Capability requirements** - Strong sense of responsibility and initiative, good learning ability. - Outgoing personality, good professional ethics, good at communication...

JOB DESCRIPTION: - To monitor, supervise, oversee, and audit Call Centre daily routine, manpower allocation and scheduling, to ensure the operation of Call Centre is ongoing and continuous. - Attend to high-level or critical customer complaint, provide solution, explanation, and follow-up according to the company SOP, and report to the superior or upper...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

Bukku is a well-funded and fast growing software company running the most-loved cloud accounting software. It is already being used by thousands of SMEs in the country. **Responsibilities**: - Obtain strong product knowledge in order to resolve customer’s queries effectively. - Go the extra miles to understand customer’s pain points and try to resolve...

**Position**:BANKING TELESALES EXECUTIVE **Salary**: up to RM2000 (base salary) + commission/ incentive up to RM5000 monthly **Work location**: KL Eco City, Kuala Lumpur **Client Company**:Banking & Finance Institutions **Normal Working Hours** Monday-Friday (9.30AM-6.30PM) Saturday (Off days) & Sunday (Rest days) **Must-have requirements**: - Minimum...

You will be responsible for collecting and analyzing data to help the company make informed decisions about market trends, customer preferences, and competitive positioning. - Identifies and defines the objective of an assigned marketing research project; determines the best methods to use to meet those objectives. - Drafts questionnaires, polls, surveys,...