Customer Service Supervisor

**Experience requirements**: - Direct Superior to Operation Director. - 2 years of experience as a foreign exchange broker, Internet, finance, and eCommerce customer service supervisor **Capability requirements** - Strong sense of responsibility and initiative, good learning ability. - Outgoing personality, good professional ethics, good at communication...

JOB DESCRIPTION: - To monitor, supervise, oversee, and audit Call Centre daily routine, manpower allocation and scheduling, to ensure the operation of Call Centre is ongoing and continuous. - Attend to high-level or critical customer complaint, provide solution, explanation, and follow-up according to the company SOP, and report to the superior or upper...

The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

As a Customer Service Executive, you will be act as liaison, provide product and service information ,resolve any emerging problems to customers. You will play an important role in: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and raising issue related to the company products. - Exceeding customer...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

You will play an important role in: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and raising issue related to the company products. - Exceeding customer expectation in terms of customer service and accurate information. - Deliver the best service to customers to ensure the highest customer...

Responsibilities: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to sales...

**Key Responsibilities**: - Provide accurate information and assistance to customers regarding vehicle features, maintenance, warranties, and service appointments. - Resolve customer complaints and issues efficiently and effectively, aiming for first-contact resolution. - Ensure high levels of customer satisfaction through effective communication and...

**Benefits**: - Medical & Staff Insurance Benefits. - Miscellaneous Incentives & Commissions. - Annual Bonus. - Training will be provided. - 6 off days per month. - Uniform provided **Job description**: - Handles Front Desk Operations such as handling customer arrivals registration, departures and walk-in request. - Responding promptly to all customers’...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

Job Description: - Provide timely and accurate responses to users inquiries, addressing their questions, concerns, and technical issues related to products, services, or policies. - Demonstrate in-depth knowledge and understanding of the organization's products knowledge, services, and community guidelines to effectively assist customers and ensure...

**Basic qualities**: - College degree or above, major in administration, finance, and related fields/ Willing to work in Shift. **Experience requirements**: - At least 1years’ experience in foreign exchange brokerage, Internet, finance, e-commerce customer service **Capability requirements**: - Have a strong sense of responsibility and initiative and...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

**Job Highlights** 1. Incentive / Reward 2. Annual Company Trip 3. Monthly Activities **Responsibilities**: - To handling customer inquires & provide solutions to all customer related problems. 负责客户在线咨询答疑，针对客户咨询需求，提供有效方案 - Providing high quality of customer service via Live Chat support. 通过Live...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Key Responsibilities**: - Performing different types of massages, beauty treatments, and wellness therapies. - Enquiring about guests' medical conditions and allergies before providing spa services. - Show respect, sensitivity and concern for the needs of customers - Meeting customers’ expectations and providing consultation / services professionally -...

General - Major responsibility on Corporate business segment and others as assigned. - Set up appropriate filling system of existing and potential accounts, keep up to date and properly categorized. - Maintain prompt response to all enquiries or correspondence from customers and prospects. - Assure the proper handling, use and maintenance of office equipment...

**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **The Garden Mall, Mid Valley City, KL** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. -...