Customer Service

As a Customer Service Executive, you will be act as liaison, provide product and service information ,resolve any emerging problems to customers. You will play an important role in: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and raising issue related to the company products. - Exceeding customer...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

You will play an important role in: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and raising issue related to the company products. - Exceeding customer expectation in terms of customer service and accurate information. - Deliver the best service to customers to ensure the highest customer...

Responsibilities: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to sales...

**Key Responsibilities**: - Provide accurate information and assistance to customers regarding vehicle features, maintenance, warranties, and service appointments. - Resolve customer complaints and issues efficiently and effectively, aiming for first-contact resolution. - Ensure high levels of customer satisfaction through effective communication and...

**Benefits**: - Medical & Staff Insurance Benefits. - Miscellaneous Incentives & Commissions. - Annual Bonus. - Training will be provided. - 6 off days per month. - Uniform provided **Job description**: - Handles Front Desk Operations such as handling customer arrivals registration, departures and walk-in request. - Responding promptly to all customers’...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

Job Description: - Provide timely and accurate responses to users inquiries, addressing their questions, concerns, and technical issues related to products, services, or policies. - Demonstrate in-depth knowledge and understanding of the organization's products knowledge, services, and community guidelines to effectively assist customers and ensure...

**Basic qualities**: - College degree or above, major in administration, finance, and related fields/ Willing to work in Shift. **Experience requirements**: - At least 1years’ experience in foreign exchange brokerage, Internet, finance, e-commerce customer service **Capability requirements**: - Have a strong sense of responsibility and initiative and...

**Experience requirements**: - Direct Superior to Operation Director. - 2 years of experience as a foreign exchange broker, Internet, finance, and eCommerce customer service supervisor **Capability requirements** - Strong sense of responsibility and initiative, good learning ability. - Outgoing personality, good professional ethics, good at communication...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

JOB DESCRIPTION: - To monitor, supervise, oversee, and audit Call Centre daily routine, manpower allocation and scheduling, to ensure the operation of Call Centre is ongoing and continuous. - Attend to high-level or critical customer complaint, provide solution, explanation, and follow-up according to the company SOP, and report to the superior or upper...

**Job Highlights** 1. Incentive / Reward 2. Annual Company Trip 3. Monthly Activities **Responsibilities**: - To handling customer inquires & provide solutions to all customer related problems. 负责客户在线咨询答疑，针对客户咨询需求，提供有效方案 - Providing high quality of customer service via Live Chat support. 通过Live...

JOB DESCRIPTION: - To monitor, supervise, oversee, and audit Call Centre daily routine, manpower allocation and scheduling, to ensure the operation of Call Centre is ongoing and continuous. - Attend to high-level or critical customer complaint, provide solution, explanation, and follow-up according to the company SOP, and report to the superior or upper...

The Operation Executive will assist with both Warehouse and related customer service. Qualifications/Experience: - 1-2 Year(s) of working experience in the related field is required for this position. - Fresh graduates or high school leavers without any working experience will be considered too. Job Requirements: - Meticulous and detailed orientated -...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Position Summary** 1. Meet the sales target by setting and managing global and regional sales status and strategy. 2. Set operation strategies such as changing solution specifications and planning for upgrades, and manage for these strategies. 3. Maintain competitiveness by setting and managing solutions' and services' pricing strategies. 4. Maintain...

**Scope**: - Handle a high volume of immigration casework across multiple client accounts - Liaise with operational stakeholders so as to understand their perspectives, assess their needs, manage their expectations and build strong professional relationships with them - Craft and deliver effective, compliant, commercially viable immigration advice and...

You will be responsible for collecting and analyzing data to help the company make informed decisions about market trends, customer preferences, and competitive positioning. - Identifies and defines the objective of an assigned marketing research project; determines the best methods to use to meet those objectives. - Drafts questionnaires, polls, surveys,...