Content Moderator
2 weeks ago
**Role**:Content Moderator
**Timings**:Rotational Shifts (Permanent)
**Industry**:Other
**Work Mode**:Work from office
**Functional Area**:ITES / BPO / Customer Service
**Process**:Voice
Key Skills: Customer Service Content Moderator Must be fluent in speaking both Mandarin and EnglishQualification Graduate / Undergraduate / SPM
Age 18+years
Mandarin
Experience Fresh graduates or
SPM with 1 year customer service or content review related experience
Call center or
Content moderation
Special Training (if Any) NA (Non-Applicable)
Knowledge Experience or knowledge
in social media
Skills & Ability
- Excellent written and verbal communication skills in English
- Strong problem-solving skills and demonstrated multitask capabilities and
ambiguity
- Flexible
- Ability to handle high volumes during promotions and peak seasons
- Teamwork
- Resilience
Interview Rounds
- Screening as per the profile doc
- Competency Based Interview (CBI) - Recruiter Interview and Screening
- Language Verification / Operations Round of Interview
Background Verification
- Standard Teleperformance BGV
World Compliance Checks/ Global Sanction
- Criminality Check
- Global Sanctions
-
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