Customer Service Affiliate Recruiter

5 months ago


Kuala Lumpur, Malaysia South Ocean Full time

**Requirements**

**Fresh Graduate/ 1 year of experience**
- Able to commute to workplace with public transport or own transportation
- Problem-solving, creative, friendly, and a team player.
- Able to multi-task and work in a fast-paced environment.

**Responsibility**
- Providing customer support
- processing the orders and returns
- Resolving the complaints
- Answering customer queries
- Assisting the customer to ensure customer satisfaction
- Checking product or service availability
- Collecting and Analyzing customer feedback
- Responsible for identifying and recruiting TikTok Key Opinion Leaders (KOLs), content creators, and influencers with a substantial following on TikTok to collaborate as affiliates for our brand.
- Expand our network of affiliates by establishing cooperative relationships with potential TikTok influencers.
- Engage in discussions with TikTok influencers, affiliates, and content creators to finalise collaboration terms.
- Provide product samples to interested affiliates to help them become familiar with our products.
- Skilled in using office software such as PowerPoint and Excel.

**Benefits**
- Training will be provided.
- 5 minutes walking distance to public transport (LRT Universiti)
- Coffee Machine, Free Flow of Snacks and Beverages
- EPF & SOSCO
- Annual Dinner
- Team Building

**Salary**: RM2,000.00 - RM2,800.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Application Question(s):

- Expected salary ?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Mandarin (required)
- Bahasa (required)


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