Customer Service

4 weeks ago


Johor Bahru, Malaysia Nirvana Full time

Responsible in day-to-day counter service operation duties.
- Handle confirmation to Purchase submission, lot enquiries, reservation and confirmation, transfer and cancellation of sales.
- Handle correction of agent code, change of address, change of lot, transfer of lot and cancellation cases.
- Responsible in monitor sales material stock maintenance such as brochures; confirmation to Purchase such as monthly movement stock record and others.
- Handle the issuance of Temporary Receipt and Official Receipts upon received payment.
- Ensure proper record if direct debit transaction and follow up with decline.
- Follow up defaulting account from time to time.
- Preparation of monthly petty cash expenses summary for reimbursement.
- Preparation of staff OT, service, night duty, travelling claim and incentive report.
- Preparation of staff attendance summary.
- Monitor staff annual leave and medical leave.
- Monitor stationeries, keys and vehicle maintenance.
- Any other duties as assigned by the superior or management to you from time to time.

**Job Requirements**:

- Willing to work at Skudai, Johor.
- Fresh Graduate are welcome.
- Good communication skills.

**Perks & Benefits**:

- Festival gift.
- Stable annual increment.
- Training and development plan are provided.
- Medical Benefits

**Additional Information**:

- Career Level
- Non-Executive
- Qualification
- Higher Secondary/STPM/'A' Level/Pre-U
- Job Type
- Full-Time
- Job Specializations
- Services, Customer Service
- **Company Overview**:
Established in 1990, Nirvana Asia Group is a world-class, full-fledged integrated bereavement care provider with over three decades of experience in memorial park operations. We play a vital role in promoting culture, most notably in funeral rites and traditions within the Malaysian Chinese community. We aspire to constantly keep improving, innovating and raising our standards of service as a leader in the industry in Malaysia and Asia as a whole. From the first approved private memorial park in Semenyih, Selangor, Nirvana Asia Group has since expanded to Shah Alam and Klang (Selangor), Penang Island and Bukit Mertajam (Penang), Kulai, Segamat and Tiram (Johor), Kuala Lumpur, Sungai Petani (Kedah), Ipoh (Perak), Melaka, Kota Kinabalu (Sabah) and Sibu (Sarawak). Nirvana Asia Group also currently has international presence in Jakarta and Medan (Indonesia), Ban Bueng (Thailand) and Singapore.

成立于1990年的富贵集团,是一家具有国际水准的全方位殡葬服务企业。富贵集团经历30年的光景,以经营风景墓园,提倡华社殡葬文化。在不断努力提升、改进与创新之际,提升了殡葬行业的水准,奠定了马来西亚以至全亚洲殡葬行业领导者的地位。自成立第一家获得雪州政府批准的私营化墓园—士毛月富贵山庄,至今,富贵集团业务已横跨海内外各地:包括雪兰莪州莎亚南和巴生、槟城和大山脚、柔佛古来、昔加末、地南、吉隆坡、吉打双溪大年、霹雳州怡保、马六甲、沙巴亚庇和砂拉越诗巫。至于海外分行则包括印尼的雅加达和棉兰、泰国春武里临湖县和新加坡。

**Additional Company Information**:

- Registration No.
- 911038-P
- Company Size
- 501 - 1000 Employees
- Average Processing Time
- 5 days
- Industry
- Others
- Benefits & Others
- Dental, Medical, Parking, Vision, Business (e.g. Shirts), Company Trip, Bonus, Annual Increment, Medical Check-Up, Meal Allowance, Uniform, Regular hours / Saturdays or Shift required
- Specific Location
- Skudai, JB



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