Customer Care Executive

7 months ago


Bukit Jalil, Malaysia Quess Malaysia Full time

Handling inbound calls regarding general & complicated issues from customers/merchants.
- Handling outbound or follow-up calls to customer/merchants whenever required.
- Review assigned cases and reply promptly to customers within targeted timeline by giving proper suggestions in order to help customers/merchants.
- Managing ad-hoc administrations, also communicating and coordinating with internal departments when required.
- Monitor daily orders and ensure each orders are well taken care of while within our SLA.

**Salary**: RM3,000.00 - RM3,800.00 per month

Schedule:

- Rotational shift



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