Customer Care Associate

9 hours ago


Bukit Jalil, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

Putrajaya/ Bukit Jalil / Melawati/ Mid Valley/KL International Airport

JOB DESCRIPTION:

- Act as first point of contact by welcoming customers with a smile, in the retail store.
- Provide customers with product information, demonstrate and explain product features.
- Guide customers to assist them making purchasing decisions.
- Ensure that shelves are stocked properly and that all items and shelves are dusted and cleaned
periodically.
- Ensure the overall cleanliness and maintenance of the store.
- Handle refunds and exchanges and associated paperwork.
- Balance cash registers at the end of the shift and make sure that there is sufficient cash change
available for the next shift.
- Order low stocks and make sure that newly delivered stock is placed on shelves appropriately.
- Put up store and window displays for products on promotion.
- Ensure that any discrepancies are communicated to your Reporting Manager immediately.
- Take and resolve customers’ complaints and relay complicated ones to the Reporting Manager.
- Any duties as delegated by your Reporting Manager.
- To maintain and follow all procedures as prescribed by the SOP of the Company from time to time.
**Requirements**:
1. Experience: no experience required.
2. Willing to work 6 days a week either from 10am to 7pm or 1pm to 10pm.
3. Willing to work on weekends.

**Job Types**: Full-time, Permanent

**Salary**: RM1,800.00 - RM2,300.00 per month

Schedule:

- Rotational shift
Supplemental Pay:

- Commission pay

**Education**:

- STM/STPM (preferred)
**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Bahasa (required)



  • Bukit Jalil, Malaysia Quess Malaysia Full time

    Handling inbound calls regarding general & complicated issues from customers/merchants. - Handling outbound or follow-up calls to customer/merchants whenever required. - Review assigned cases and reply promptly to customers within targeted timeline by giving proper suggestions in order to help customers/merchants. - Managing ad-hoc administrations, also...

  • Ssistant Supervisor

    3 days ago


    Bukit Jalil, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Requirements - Required language: Bahasa Malaysia, English. - Able to work retail hours (includes weekends and public holidays). - Experience in retail or F&B would be added advantage. - Malaysian citizen only. Responsibility To maintain a professional standard of customer care in promoting company products & managing an effective team: -- Assist store...


  • Bukit Jalil, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Malay and English. - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility** - Maintain a professional level of customer service in promoting the company's products - Provide professional services to customers - Ensure adequate...

  • Studio Associate

    1 week ago


    Bukit Jalil, Malaysia Pelangi Publishing Group Full time

    KEDA.Z, International Honorary Master, Founder of Amazing Baby Studio Chain is HIRING STUDIO ASSOCIATES!!! Be the one to work at THE FIRST Amazing Baby Photo Studio in BUKIT JALIL under the joined venture with PELANGI PUBLISHING GROUP! **Job Highlights** - Attractive Commission Package! - Promising Career Advancement! - Training Provided! Sharpen your...

  • Studio Associate

    2 days ago


    Bukit Jalil, Malaysia Penerbitan Pelangi Sdn. Bhd Full time

    KEDA.Z International Honorary Master, Founder of Amazing Baby Studio Chain is HIRING STUDIO ASSOCIATES!!! Be the one to work at THE FIRST Amazing Baby Photo Studio in BUKIT JALIL under the joined venture with PELANGI PUBLISHING GROUP! Job Highlights - Attractive Commission Package! - Promising Career Advancement! - Training Provided! Sharpen your skills! -...


  • Bukit Jalil, Malaysia Astro Full time

    WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...


  • Bukit Jalil, Malaysia Astro Full time

    WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

  • Retail Associate

    7 days ago


    Bukit Jalil, Malaysia Senheng Electric (KL) Sdn. Bhd. Full time

    Greet customers and ascertain what each customer wants or needs. - Recommend, select, and help locate or obtain product based on customer needs and desires. - Describe merchandise and explain use operation, and care of product to customers. - Prepare copy of sales invoice or sales receipt for customer’s reference. - Demonstrate use or operation of...

  • Customer Service

    1 week ago


    Bukit Bintang, Malaysia One Mobile Care Sdn Bhd Full time

    **Job description** **_Customer Service Representative**_ - *Samsung Authorized Service Center_* Pavilion Mall, Kuala Lumpur Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

  • Client Care Executive

    7 months ago


    Bukit Jalil, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking for ease use of online banking - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products - Maintain accuracy of information given...

  • Health Advisor

    7 months ago


    Bukit Jalil, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    Provide nutritional consultation and deliver excellent product advice to our customers. - Track and review the sales objective of Health Division as necessary in order to achieve the division’s sales target. - Maintain housekeeping standard of health items which includes promotional display and price tags. - To conduct overall healthcare department stock...

  • Beauty Expert

    7 months ago


    Bukit Jalil, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Required languages: Bahasa Melayu, Bahasa Inggeris. - Good complexion and well groomed. - SPM/Diploma/Certificate in beauty/makeup course will be an added advantage. - Customer and sales oriented. - Preferably with promoter experience. - Able to work shifts, weekends and public holidays. - Full-time positions. **Responsibility** - Provide...

  • Customer Service

    24 hours ago


    Bukit Bintang, Malaysia One Mobile Care Sdn Bhd Full time

    **Job description** **_Customer Service Representative**_ - *Samsung Authorized Service Center_* Pavilion Mall, Kuala Lumpur Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

  • Retail Associate

    4 days ago


    Bukit Jalil, Malaysia Senheng Electric (KL) Sdn. Bhd. Full time

    Job Description - Greet customers and ascertain what each customer wants or needs. - Recommend, select, and help locate or obtain product based on customer needs and desires. - Describe merchandise and explain use operation, and care of product to customers. - Prepare copy of sales invoice or sales receipt for customer’s reference. - Demonstrate use or...


  • Bukit Jalil, Malaysia Astro Full time

    WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...


  • Bukit Jalil, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements** - Experience in health/retail pharmacy industry will be an added advantage. - Pleasant personality with a strong drive and excellent in communication skills. - A passion for promoting health and wellbeing. - Able to work on retail hours (includes weekends and public holidays). - Full-Time positions are available. **Responsibility** -...


  • Bukit Jalil, Malaysia Microsoft Full time

    **People Management** Lead your team to deliver customer objectives & Microsoft business targets. Lead them through change using the Demonstrated Capabilities framework. **Customer Centricity** Coach team to understand customer objectives & how Unified accelerates value realization. Guide team to drive positive Customer Satisfaction & share...


  • Bukit Jalil, Malaysia MY FLEX HEALTH GROUP SDN BHD Full time

    **Key Responsibilities**: - Allocate shifts to external staff in a timely manner, based on client requests and requirements. - Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software. - Liaise with nurses and clients regularly to ensure proper staff allocation and address...


  • Bukit Bintang, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    To ensure that a professional standard of customer care is maintained to promote Company Products which Sales Targets will achieved. - To provide professional service to customers. - To coordinates sufficient stock levels. - To ensure of correct selling techniques to do sales and achieves target. - To maintain procedures and methods according to Operations...


  • Bukit Jalil, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    _**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...